Vencecea Rambaran

Detail-oriented administrative professional with 5+ years delivering front desk support, high-volume correspondence, and accurate recordkeeping. Skilled in Microsoft Office and PeopleSoft, with a strong track record handling confidential information and enhancing visitor experience.

Federal Work-Study Office Aide - Veterans Affairs, College of Southern Nevada

(2025-08 - 2026-06)

• Managed front desk operations for CSN Veterans Affairs office, welcoming students, visitors, and staff with professionalism
• Handled high-volume phone and email inquiries, triaging requests and routing to appropriate personnel efficiently
• Maintained confidential student records and executed accurate data entry using Microsoft Office and PeopleSoft

Administrative & Customer Service Assistant - Hospitality & Customer Service

(2019 - 2024)

• Delivered consistent customer service across fast-paced, high-volume environments supporting daily operations
• Processed transactions, resolved inquiries, and sustained organized inventory and workspace standards
• Strengthened team performance through clear communication, reliable follow-through, and meticulous organization

Childcare Provider - Private Families

(2016 - 2022)

• Provided dependable private childcare, managing schedules, coordinating activities, and communicating proactively with families

Associate of Arts - Political Science - College of Southern Nevada