In Home Caregiver - AccentCare - Murrieta, CA
(2023-01)
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allowing and encouraging residents to do as much of their own care as possible.
Registered Behavior Technician - Club xcite - Murrieta, CA
(2023-01)
- Delivered one-on-one therapy sessions using applied behavior analysis (ABA) techniques to teach new skills and reduce challenging behaviors
- Conducted comprehensive assessments and developed individualized treatment plans based on the needs of each client
Catering Chef - EPIC EATZ - Murrieta, CA
(2012-06)
Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines. Worked with establishment managers and event coordinators to ensure adequate personnel and appropriation of accommodations were present for event success. Verified supplies availability throughout event duration by monitoring and restocking food and service stations.
Delivered customer service excellence by promptly filling guests' orders, communicating food requests to kitchen personnel and offering assistance ahead of requests. Ensured safe and appropriate food temperatures and sanitary conditions of banquet and food service areas. Removed soiled linens, serving utensils and tray from dining areas to maintain cleanliness and organization throughout events.
Served guest tables by transporting meals and beverages from kitchen and bar ares. Discussed menu options, venue locations and event budget with clients to provide accurate service, food, and beverage quotes.
Behavioral Therapist - STARS THERAPY SERVICES - Chula Vista, CA
(2020-03 - 2021-08)
- Performed intervention visits to collect data and assess developmental needs
- Maintained safe, organized and therapeutic environment to enhance patient comfort
- Organized social activities to help patients apply new skills in public settings
- Assisted with building life and social skills useful for everyday activities and interactions. Developed activity plans and instructional materials to assist with treatment
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships
CCA - UNITED STATES POSTAL SERVICE - San Diego, CA
(2019-11 - 2020-03)
- Communicated general company information to inquiring customers in a professional and pleasant manner to project a positive company image
- Kept current on market and product trends to effectively answer customer questions
- Routed all classes of mail in sequence of delivery along established route
- Delivered mail along prescribed route and retrieved additional mail from relay boxes as needed
- Obtained receipts for registered and certain insured mail and delivered forms to customers
- Prepared mail in proper sequence for efficient, prompt delivery
- Helped customers fill out a change of address forms and reports for lost or stolen mail
Caregiver/Family Nanny - QUALICARE HOME CARE - Vista, CA
(2018-01 - 2020-03)
- Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities
- Monitored playtime to prevent overuse of technology, television or other detrimental influences
- Helped children complete homework and special assignments daily to support academic performance
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
- Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications
- Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness
- Assisted disabled individuals to foster independence while still closely monitoring safety
- Monitored vital signs and medication use, documenting variances and concerning responses
- Documented information in patient charts and communicated status updates to interdisciplinary care team
Barista - VA SAN DIEGO HEALTHCARE SYSTEM - San Diego, CA
(2014-09 - 2018-11)
- Managed morning rush of over 50 customers daily with efficient, levelheaded customer service
- Resolved customer disputes with tact and professionalism
- Correctly followed all health, safety and sanitation guidelines
- Greeted guests with a pleasant smile and superior customer service
- Greeted and connected with every customer, recommending drinks and pastries
- Maintained the highest standards of conduct and service
- Managed inventory
- Maintained clean and organized workspace, enabling coworkers to locate resources and product
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties
- Works with purchasing to ensure punctual delivery of stocks and supplies, temperature logs, inventory and cash handling duties, Opens or closes
- Traveling to other VA's to conduct training
