Vicky Short

Excellent customer service Observant Strong problem-solving

Driver at DoorDash/Ride Sharing (2023-10 – Present)

• Excellent customer service
• Observant
• Strong problem-solving
• Verbal Communication skills
• Multi-tasking

Cashier at Wendy's (2023-08 – 2023-10)

• Cashed customers out
• Built good relationships with customers through communication
• POS Experience

Cashier/Team Member at Dunkin' Donuts (2022-02 – 2023-08)

• Strong communication skills, leading to effective collaboration with a team of 10 members
• Detail-oriented and organized, ensuring 99% accuracy in cash transactions and order processing
• Ability to multitask in a fast-paced environment, contributing to a 15% reduction in wait times during peak hours
• Proficient in operating POS systems, handling over 150 transactions per shift
• Adaptable and quick learner, mastering new menu items and promotions within a week of introduction

Customer Service Representative at The Kenific Group (2021-02 – 2022-01)

• Handled inbound customer support calls and resolved service issues
• Entered client data accurately while keeping information confidential
• Managed multiple systems at once, maintaining focus on the customer

Housekeeper at Maids in Paradise (2018-01 – 2021-01)

• Provided residential cleaning services with attention to detail
• Ensured customer satisfaction through quality work and punctuality

GED in High School Equivalent – Hernando Adult Education (2018-01 – 2019-06)