Victor Rivera

Dedicated retail and operations management professional with more than 30 years of experience leading high-volume retail and hospitality environments. Proven track record in inventory control, receiving operations, budgeting, team leadership, employee development, and customer service. Recognized for advancing from entry-level positions to senior management through strong leadership, operational excellence, and a commitment to results.

Assistant Manager - PRICE RITE MARKETPLACE

(2008-01 - 2026-02)

• Managed receiving operations and inventory control for a high-volume retail location
• Assisted with budgeting and financial oversight to support store profitability
• Trained, coached, and developed managers and associates on company policies and operational procedures
• Oversaw daily store operations to ensure efficiency, productivity, and excellent customer service
• Maintained inventory accuracy and coordinated product flow throughout the store
• Supported leadership initiatives that improved team performance and operational effectiveness

Store Manager / Assistant Manager / Kitchen Staff - CHUCK E. CHEESE

(1990-01 - 2007-12)

• Directed all aspects of daily store operations, including staffing, scheduling, customer service, and performance management
• Recruited, trained, and supervised employees and management team members
• Ensured compliance with company standards, safety regulations, and operational procedures
• Resolved customer concerns and maintained a positive guest experience
• Contributed to sales growth through effective team leadership and operational management

Putnam Vocational High School