Victoria Salce

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Detail-oriented and bilingual healthcare professional with over 2 years of experience in patient scheduling, EMR (Epic) management, and administrative coordination within AdventHealth Medical Group.

Skilled in maintaining accurate patient information, processing referrals, and supporting clinical staff to ensure efficient care coordination. Adept in Microsoft Office and known for excellent communication and organizational skills.

Manage patient scheduling, insurance verifi cation, and referral coordination using EPIC EMR.

• Communicate effectively with providers, patients, and insurance representatives to ensure accurate referral processing.
• Maintain confidentiality and accuracy of patient medical records in compliance with HIPAA.
• Utilize Microsoft Office tools for reporting, correspondence, and workflow management.
• Provide bilingual support (Spanish and English) to enhance patient communication and service accessibility.