Vijaya Dhanala

6 years of system administration experience in AWS, Linux and Windows environments. Wrote and used Ansible playbooks to automate systems tasks. Using AI tools to automate many tasks and work efficiently. Install and support WINDOWS 2016, 2019, 2025 and Linux Servers, Maintenance, OS Patch upgrades.

Ticketing Tools used: Jira, Service Desk. Created CRON job automation for backups & FTP. Experienced with the installation, configuration of LVM and experienced in RAID 0, 1, 5, 1+0 configurations. Experienced in disaster recovery.

Operating System

Installations, configuration of servers. Excellent written and verbal communication skills. Strong analytical, investigative skills with quick learning ability.

Experience working in sensitive data environments. Good knowledge of Networking infrastructure. Involved in 24X7 Support Projects.

System Administrator - Direct General Insurance - Nashville, TN

(2021-11)

• All aspects of Linux systems/VMs/Instances administration such as build, patch, secure, networking, DNS and storage, etc.
• Creating Infrastructure as a Code (IaaC) Templates.
• Writing Dokcerfiles for micro services, building and maintaining AWS infrastructure.
• Building CI/CD pipelines using Jenkins.
• Monitoring the AWS infrastructure using CloudWatch and New Relic.

Linux Engineer - K12 Inc. - VA

(2016-04 - 2019-02)

• Using Jenkins for automation and for development of (Nagios) monitoring and system engineering jobs.
• Supporting Linux (Rhel 7.x, 6.x) AWS EC2 production servers (Troubleshooting, monitoring, patching, EBS file system management)
• Production Support of applications: Monitoring and Troubleshooting in AWS.
• Wrote Ansible playbooks and ran them to automate system administration tasks.
• Worked on VERITAS NETBACKUP 7.5.x with Linux Master and Media Servers.
• Worked with disk backups to Data Domain Storage System.
• Creating Jenkins jobs for day to day administration and engineering jobs.
• SFTP server management, LDAP, user and access management
• Troubleshooting of application servers issue: Tomcat, Apache.
• Installation and configuration of middleware stack (glassfish, Tomcat)
• Cron jobs
• Nagios plugins and event handlers
• Custom monitoring and api call to third party apps
• Monitoring: Nagios, new relic, and pingdom
• Wring rest api in shell script to new relic metrics call for custom reports
• Tuning, creation and decommission of cron jobs
• Writing Technical Documentation in confluence

MBA - Kakatiya University