Ville Marie Adrias

Meticulous professional, recognized for dedication to providing comprehensive service to clients, encompassing thorough evaluation of needs to recommend the best policies. Looking to build a strong career whilst aiding clients with insurance premiums, coverages, and claims information.

Takaful and Medical Insurance Department - Doha Takaful - Doha, Qatar

(2019-05)

• Verifying patient insurance coverage.
• Answer patient and insurance company inquiries.
• Submitting claims to insurance companies.
• Identifed and resolved patient billing.
• Processing and approving health insurance applications.
• Provided excellent customer service.
• Review and correct medical invoicesk.
• Reviewed insurance policies to determine.

Patient/ Customer Service Helpline Agent - Hamad Medical Corporation Under BPO Plus

(2018-08 - 2018-11)

• Handling customer complaints.
• Communicating with other departments.
• Manage customer inquiries and complaints.
• Recording customer interactions.
• Solved customer problems and assured satisfaction.
• Processing orders and payments
• Answering incoming calls
• Answering questions about products or services

Al Faisal Capital Shield Insurance Brokers WLL

(2017-09 - 2018-02)

• Collecting premiums
• Claims management
• Explaining policy terms to clients
• Policy underwriting and issuance
• Selling insurance plans
• Assessing risk
• Policy knowledge
• Attention to detail

Master in Business Administration - Business Administration - Philippine Christian University

Bachelor of Science in Office Administration - Office Administration - Philippine Christian University

Secondary - Highschool - St Augustine Catholic School

Primary - Elementary - The Church School of St Isidore the Farmer Parish