Vincent Olko

Function as Manager on Duty when store managers are unavailable. Deliver a first-class guest experience by maintaining a high level of guest engagement and satisfaction at all times by answering guest questions relating to the more than 2000 products and services offered daily Collaborate with various departments to increase sales and customer satisfaction through cross merchandising and cross training.

Center Store Manager (Keyholder) at The Fresh Market (2022-10 – Present)

• Function as Manager on Duty when store managers are unavailable.
• Deliver a first-class guest experience by maintaining a high level of guest engagement and satisfaction at all times by answering guest questions relating to the more than 2000 products and services offered daily
• Collaborate with various departments to increase sales and customer satisfaction through cross merchandising and cross training.
• Administer merchandising standards throughout store in areas such as dry shelf, beer/wine, dairy, bulk, candy, coffee, frozen foods and cooler sections
• Properly receive/stock goods and follow rotation standards when replenishing product levels
• Manage product integrity to reduce shrink and damages
• Coordinate with vendor partners to order product 6 days a week
• Train, coach and engage with Team Members
• Ensure all departmental safety standards are met and followed

Assistant Grocery Manager at The Fresh Market (2021-11 – 2022-10)

• Ensure all guests are greeted and proactively assisted in an engaged manner with accurate and timely information
• Have the knowledge to make product and service recommendations to guests and accommodate their special requests
• Coordinate the ordering of products for dairy, frozen food, beer and wine, and VMS areas with the Center Store Manager
• Properly receive/stock goods that follow rotation standards when replenishing product levels to reduce shrink and damage
• Unload deliveries of product to ensure freshness and quality
• Assist with engaging, motivating, and training team members “on-the-job”
• Handle monthly wine programming and ensure presentation is accurate

Receiving Specialist at The Fresh Market (2021-03 – 2021-11)

• Manage and coordinate with all direct sales distributors and vendors
• Receive all merchandise and organize and distribute department invoices
• Maintain inventory control through cycle counts and quarterly inventories
• Ensure backroom cleanliness and safety standards
• Order all departmental supplies weekly
• Handle monthly wine programming and ensure presentation is accurate
• Call in credits and deal with invoice errors and inaccuracies with direct sales distributors and vendors
• Train new grocery team members in standard practices and procedures of the department

Bakery Team Member at The Fresh Market (2020-02 – 2021-03)

• Effectively attend and respond to customer requests with in-depth knowledge of products
• Prepare and package bakery goods efficiently
• Maintain and refill cold case products
• Assist in clean up duties

Creative Assistant to Lee Walton, Professor of Art at UNCG at UNCG (2018 – Present)

• Assist with production and post production of artwork
• Provide technical, artistic criticism and feedback
• Perform miscellaneous tasks as needed, such as delivery of content

External Advisor at The Center For___ (2019-12 – 2021-01)

• Assist and coordinate upcoming events/projects/artists
• Assist with project space set up
• Design graphics for social media
• Assist artists/projects with graphic design needs and technical needs
• Provide constructive feedback for artists/projects
• Provide Director with feedback on general inquiries and projects

Art Editor and Team Member at The Coraddi (2016-08 – 2019-12)

• Created, hosted, prepared and collaborated with others to make The Coraddicast, an arts podcast
• Effectively and promptly communicated to inquiries through email
• Organized and collaborated with team members to create events held on campus
• Facilitated group critiques of artwork for submission to the magazine
• Effectively communicated upcoming events, needs and wants to the university Media Board and Campus Activities and Programs

Bachelor of Fine Arts in MAJOR: Studio Arts: Painting; MINOR: Interdisciplinary Arts and Social Practice – University of North Carolina at Greensboro, Greensboro, NC