Practice Coordinator - LifeStance Health - Bloomfield Hills, MI
(2022-09 - 2026-04)
- Managed front office operations for an outpatient behavioral health practice, including scheduling, patient intake, and daily coordination for multiple clinicians
- Verified insurance, updated electronic health records (EHR), and processed patient documentation, referrals, and intake paperwork accurately
- Handled high-volume phone calls, emails, and patient portal messages while supporting billing tasks, co-pay collection, and payment processing
- Facilitated communication between patients and clinical staff, resolved scheduling/access issues, and maintained HIPAA compliance in a fast-paced environment
Sales Associate - Nordstrom - Troy, MI
(2021-06 - 2022-04)
- Delivered personalized customer service to drive sales and enhance customer experience
- Provided product knowledge and recommendations tailored to customer needs
- Assisted with merchandising, inventory organization, and maintaining visual standards
- Resolved customer concerns professionally and escalated issues when necessary
Sales Associate - Lord & Taylor - Novi, MI
(2018-04 - 2019-08)
- Identified customer needs and recommended products to drive sales performance
- Achieved individual sales and credit metrics consistently
- Built and maintained client relationships through follow-ups and appointment setting
- Collaborated with team members to maintain store presentation and operations
Sales Associate - Bloomingdale's - Mission Valley, CA
(2014-12 - 2017-08)
- Provided attentive customer service and built long-term client relationships
- Maintained organized sales floor and assisted customers with product selection
- Supported store operations and merchandising standards
Kindergarten Teacher - SAY San Diego - Del Cerro, CA
(2013-09 - 2014-10)
- Supervised and engaged children in educational and recreational activities
- Assisted in curriculum planning and implementation
- Maintained strong communication with parents, staff, and school personnel
- Ensured a safe, structured, and supportive learning environment
