Vivian I. Gomez

Experienced Office Manager and Administrative Professional with over 10 years of experience in operations, human resources, payroll support, and customer service. Proven ability to manage office functions, coordinate teams, and improve workflow efficiency. Bilingual in English and Spanish with strong organizational and leadership skills.

Office Manager - Home Services - Naples, FL

(2021-09 - 2024-10)

• Managed daily office operations and staff coordination
• Supported HR functions including recruitment and employee relations
• Assisted with payroll processing and time tracking
• Coordinated scheduling and service operations
• Handled billing, compliance, and customer accounts

Office Administrator - Metro Home Builders - Naples, FL

(2018-01 - 2021-08)

• Coordinated subcontractor documentation and orders
• Managed permits and inspection requests
• Provided customer service and administrative support

Case Manager - Unlimited Home Health Services - Fort Myers, FL

(2014-10 - 2017-04)

• Supervised staff and coordinated services
• Assisted with HR and payroll using QuickBooks
• Performed accounting and data entry tasks

Assistant Branch Manager - Advance Cash America - Naples, FL

(2007-10 - 2014-10)

• Assisted in daily operations and branch management
• Managed customer accounts and collections
• Oversaw cash flow and office budgets

Master of Business Administration - MBA - Hodges University (2015 - 2017)

Bachelor of Science - Industrial Engineering - University of Matanzas (1997 - 2002)