Vivian Olson

Hospitality and events professional with hands-on bartending experience in fast-paced, high-volume environments, complemented by restaurant and guest-service experience.

Bartender, Marketing, and Events at Nineteen 25 (2024-03 – Present)

• Deliver attentive beverage service in a fast-paced event and nightlife environment, preparing cocktails, beer, wine, and creative mocktails with speed, consistency, and attention to presentation
• Work events, including stocking the bar, preparing ingredients, and maintaining a clean workspace
• Operate POS systems and process cash/card transactions accurately while maintaining accountability for register balances
• Support the planning, promotion, and execution of 50+ live events annually, ranging from 50–200+ attendee events across seasonal activations, networking events, private parties, weddings, birthdays, and corporate events
• Promote 15+ events per month through social media, email marketing, street-team outreach, in-venue promotion, and word-of-mouth campaigns, contributing to 30+ sold-out events

Marketing Manager at Location 3 Media (2025-06 – 2026-07)

• Managed relationships and communication for a high-volume portfolio of clients, developing strong interpersonal, problem-solving, and service skills
• Collaborated across teams to solve problems, communicate clearly, and deliver accurate work under pressure
• Developed systems and processes that improved team efficiency and reduced manual work

Marketing Coordinator at University of Colorado Denver, Campus Activities Team (2023-04 – 2025-05)

• Planned and executed campaigns for 30+ live events per semester ranging from 30–1,000 attendees, including concerts, themed events, social gatherings, and student experiences
• Supported events from initial preparation through setup, guest arrival, live execution, and breakdown
• Worked directly with guests throughout events to answer questions, manage event needs, and encourage participation
• Increased record-breaking event turnout by 50.1% through targeted audience SMS and social promotion
• Grew the event program's SMS audience to 600+ subscribers within the first 90 days of launch
• Collaborated with organizations, vendors, sponsors, performers, and internal teams to execute successful live experiences

Host | Bakery | Cashier | To-Go | Food Runner at Cheesecake Factory (2021-04 – 2022-08)

• Provided friendly, efficient service across a variety of roles in a fast-paced, high-volume restaurant
• Processed customer transactions and payments accurately while maintaining attention to detail during busy service periods
• Addressed guest concerns and complaints professionally, working to resolve issues and ensure customer satisfaction
• Collaborated closely with servers, bartenders, kitchen staff, hosts, and managers to maintain efficient restaurant operations
• Trained new employees on restaurant procedures, customer service expectations, and day-to-day responsibilities

Bachelor of Science in Marketing Major, Business Analytics Minor – University of Colorado Denver, Business School