Vy Quynh Nguyen

Assisted pharmacists in dispensing medications accurately in a fast-paced retail pharmacy Processed prescriptions, insurance claims, and prior authorizations using pharmacy systems Maintained strict compliance with HIPAA, pharmacy regulations, and patient safety standards

Pharmacy Senior Technician - Walgreens

(2023-02)

• Assisted pharmacists in dispensing medications accurately in a fast-paced retail pharmacy
• Processed prescriptions, insurance claims, and prior authorizations using pharmacy systems
• Maintained strict compliance with HIPAA, pharmacy regulations, and patient safety standards
• Managed medication inventory, including ordering, stocking, and controlled substances
• Trained and supported new pharmacy technicians and staff

Patient Services - Kaiser Permanente - San Jose, CA

(2019-08 - 2021-07)

• Managed and trained new volunteers
• Supported patient admissions, discharges, and front desk operations
• Answered hospital-wide phone calls and assisted patients and families
• Maintained a calm, supportive environment in waiting areas

Volunteer - Regional Medical Center - San Jose, CA

(2022-09 - 2022-12)

• Assisted nursing staff with patient care and discharge coordination
• Restocked operating rooms and clinical supplies
• Communicated with multiple hospital departments via phone

Bachelor of Science - Biological Sciences - University of California, Irvine (2021 - 2025)

Nursing and Health Sciences - De Anza College