Wad Mansour

Dedicated and hardworking professional with a background in Electronics and Communication Engineering, telecommunications, customer service, and technical support. Experienced in network systems, CCTV installation, automotive maintenance, and retail operations. Seeking an opportunity to apply my technical expertise, problem-solving skills, and customer service experience in a growth-oriented organization while continuing to develop professionally.

Gas Station Attendant / Store Associate - Shell Gas Station - Orange, NJ

(2022-12)

• Provide excellent customer service by assisting customers with fueling vehicles and handling transactions efficiently.
• Operate cash register, process payments, and maintain accurate cash drawer balances.
• Conduct New Jersey Motor Vehicle Commission vehicle inspections in compliance with safety regulations.
• Manage inventory by stocking shelves, organizing merchandise, and monitoring stock levels.
• Perform basic automotive maintenance including tire repairs, tire plugging, and oil changes.
• Audit and monitor fuel pricing to ensure accuracy and competitiveness.
• Coordinate with fuel suppliers to manage fuel deliveries and maintain fuel supply levels.
• Handle business phone calls, customer inquiries, and supplier communications.
• Troubleshot and maintained store computer systems and security cameras.
• Performed basic Wi-Fi and network troubleshooting to support store operations.
• Maintain cleanliness, safety, and organization of fueling areas and store premises.
• Ensure compliance with operational safety procedures.

Crew Member / Kitchen Associate - Little Caesars Pizza - Orange, NJ

(2022-11 - 2023-06)

• Prepared pizza dough and assisted with food preparation to maintain product quality and efficiency.
• Operated cash register and processed customer transactions.
• Managed ingredient inventory, restocked supplies, and maintained food storage standards.
• Cleaned and sanitized kitchen equipment, prep areas, and customer spaces.
• Washed baking trays, pans, and kitchen tools to support operations.
• Worked in a fast-paced environment while balancing food prep, customer service, and maintenance tasks.

Telecom Engineer & Supervisor - Saraa Private School - Oman

(2019-06 - 2022-09)

• Installed and maintained telecommunication equipment and land telephone systems.
• Installed hardware and software systems for school operations.
• Performed CCTV camera installation, monitoring, and troubleshooting.
• Integrated software components and supported software releases.
• Assisted in calibration, engine performance testing, and product development.
• Conducted software verification to meet QA standards.
• Supported design reviews, Failure Mode Effect Analysis (FMEA), and validation planning.
• Performed debugging and controls validation according to regulatory standards.

Network Department Trainee - Omantel - Oman

(2019-02 - 2019-05)

• Completed training in networking systems, routing, switching, and telecommunications operations.

Bachelor of Technology - Electronics & Communication Engineering - Jawaharlal Nehru Technological University Hyderabad (JNTUH)