Whitney Crews

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Pharmacy Technician at Leesar Distribution Center (2025-02 – Present)

• Processed medication orders accurately and efficiently for customer fulfillment.
• Assisted pharmacists in preparing prescriptions and managing inventory levels.
• Maintained cleanliness and organization of the pharmacy work area and equipment.
• Collaborated with team members to ensure smooth pharmacy operations daily.
• Monitored stock levels and requested supplies to maintain optimal inventory flow.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Prn Safety Tech at Lee Health System (2023-06 – 2025-01)

• Conducted safety inspections to ensure compliance with health regulations.
• Developed safety training materials for staff and new employees.
• Monitored workplace conditions and identified potential hazards regularly.
• Provided compassionate care and support to patients in various healthcare settings.
• Assisted nursing staff with daily patient activities and personal hygiene needs.
• Monitored patient comfort levels and reported changes to healthcare professionals.
• Collaborated with team members to coordinate patient schedules and appointments.
• Educated families on patient care techniques and safety measures at home.

Customer Service Representative at Lee Health (2021-05 – 2023-02)

• Assisted patients with scheduling appointments and managing their health records.
• Responded to patient inquiries via phone, email, and in-person interactions.
• Collaborated with healthcare team to ensure patient needs were met efficiently.

Pharmacy Technician at Publix Pharmacy (2020-10 – 2021-04)

• Provide customer service to patients by filling orders and deliver timely
• Fill approximately 300 prescriptions per day
• Maintain integrity and hazardous waste control during prescription order processing
• Problem resolution for any clarifications of prescription orders as well as insurance issues
• Daily, weekly, and monthly inventory management of prescriptions, drugs, and pharmacy supplies

Pharmacy Technician at Lee Health (2019-12 – 2020-06)

• Prepared labels and filled prescriptions accordingly, pre-packaged common medications that resulted in 20% faster order completion
• Streamlined data management procedures by reducing number of categorical inputs that reduced administrative work time by 32%
• Trained new pharmacy technicians, ensuring customer service standards were improved by 24%
• Provided outstanding customer service, building rapport that increased client retention by 37%
• Assisted in transferring entire patient database to new system, swiftly learning use of new system, and serving as Lead Trainer for rest of staff

Pharmacy Technician at Walgreens (2019-05 – 2019-11)

• Provided customer service to patients by filling orders and delivered in a timely manner
• Filled approximately 185 prescriptions per day
• Maintained integrity and hazardous waste control during prescription order processing
• Problem resolution for any clarifications of prescription orders as well as insurance issues
• Daily, weekly, and monthly inventory management of prescriptions, drugs, and supplies
• Managed Patient Outreach Programs in compliance with HIPPA to maintain patient confidentiality

Diploma in Pharmacy Technician – Cape Coral Technical College