Teneshia Lewis

Detail-oriented and patient-focused Pharmacy Technician with formal certification training and 15+ years of healthcare experience in high-volume medical settings. Skilled in prescription data entry, medication handling, insurance processing, and HIPAA compliance. Strong background in patient communication, payment processing, and administrative coordination. Known for accuracy, efficiency, and the ability to support pharmacy operations while delivering exceptional patient service.

Medical Reception Specialist - Heritage Medical Center

(2021-11)

• Process patient payments and insurance transactions with high accuracy
• Maintain and update electronic patient records, ensuring HIPAA compliance
• Coordinate scheduling and patient flow in a high-volume healthcare setting
• Communicate effectively with patients regarding services, billing, and procedures
• Support front-office operations with strong attention to detail and organization

Medical Reception Specialist - St. Thomas Midtown

(2019-10 - 2021-11)

• Managed patient intake, insurance verification, and payment processing
• Maintained strict confidentiality of patient and billing information
• Assisted with administrative workflows supporting clinical and pharmacy-related services
• Resolved patient inquiries and improved overall service experience

Medical Reception Specialist - Vanderbilt University Medical Center

(2016-07 - 2018-04)

• Handled patient records and ensured accuracy in documentation and billing
• Supported communication between patients, providers, and pharmacy staff
• Assisted with financial transactions and insurance-related processes
• Maintained compliance with healthcare privacy regulations

Medical Assistant - Vanderbilt Children's Hospital

(2015-08 - 2016-07)

• Assisted clinical staff with patient care and basic medical procedures
• Supported medication-related tasks and maintained accurate patient records
• Ensured proper handling and storage of medical supplies and equipment
• Followed strict HIPAA and safety protocol

Pharmacy Technician Certification - Stepful Inc. (2025)

Medical Billing and Coding Degree - Medical Billing and Coding - Bryan University (2017 - 2019)

Medical Assistant Certification - Nashville, TN (2013 - 2014)