Will Acrond
Hospitality executive with nearly 20 years of progressive leadership in private clubs, restaurants, and multi-unit hospitality operations
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About
Hospitality executive with nearly 20 years of progressive leadership in private clubs, restaurants, and multi-unit hospitality operations. Proven expertise in food and beverage leadership, P&L management, menu engineering, operational excellence, member experience, team development, and strategic planning. Known for transforming operations through standardized systems, financial discipline, wellness-focused dining concepts, and service cultures that consistently exceed member expectations.
Experience
Director of Food & Beverage - Riverbend Country Club - Sugar Land, TX
(2024-09)
Direct all food and beverage operations for a premier private country club, ensuring exceptional member experiences and operational excellence.
- Engineer menus to achieve targeted food cost percentages while improving quality, consistency, and profitability.
- Partner with culinary leadership to develop health-conscious dining options including high-protein, low-carb, gluten-free, and wellness-focused menus.
- Created weekly member programming and special events that increase engagement and member satisfaction.
- Develop operational infrastructure including recipe books, order guides, inventory PAR levels, prep guides, waste logs, and opening/closing checklists.
- Lead service training focused on hospitality, wine knowledge, menu expertise, and execution consistency.
- Collaborate with executive leadership during clubhouse renovation and reopening planning.
General Manager - Boulevard American Bistro - New Orleans, LA
(2023-01 - 2024-12)
- Managed daily operations serving more than 500 guests per day.
- Improved guest satisfaction while consistently outperforming labor targets through coaching and operational discipline.
Managing Partner - Hoggs N' Chicks - Houston, TX
(2020-01 - 2023-12)
- Maintained profitability during inflation through disciplined cost control and vendor negotiations.
- Developed managers and strengthened operational performance through hands-on leadership.
Director of Operations - Jade Hospitality - Houston, TX
(2017-01 - 2020-12)
Directed multi-unit operations, analyzed P&Ls, standardized procedures, and managed high-profile catering events.
General Manager / Executive Chef - Black Walnut Cafe - Houston, TX
(2015-01 - 2017-12)
Led restaurant operations including payroll, scheduling, budgeting, culinary execution, and staff development.
