William Wayman

Results-driven security and roadside assistance professional with extensive experience in dispatch supervision, team leadership of 20+ officers, and owner-operator business operations. Expert in emergency response, multi-site CCTV and vehicle monitoring, and delivering reliable field services under pressure. Holds nationally recognized TIM certification, Private Security License, and current CPR/AED/First Aid credentials.

Known for proactive problem-solving, operational excellence, and maintaining the highest standards of safety and client service.

Owner Operator - Roadside Cares LLC - Kansas City, MO

(2021-01)

Lead end-to-end operations including employee management, financial monitoring, and field service delivery for a full-service roadside assistance company.

• Perform and oversee tire changes, vehicle lockouts, fluid deliveries, and battery services with a consistent focus on safety, speed, and customer satisfaction.
• Successfully manage multiple concurrent responsibilities, prioritize critical tasks, and consistently meet demanding service deadlines in high-pressure environments.

Dispatch Supervisor - SK Security - Kansas City, KS

(2019-04 - 2022-12)

Supervised a team of 20+ security officers; coordinated real-time dispatch to service calls and arranged vehicle and residential lockout assistance.

• Managed call intake for contracted properties and maintained continuous operational oversight through vehicle tracking systems, radio checks, dash-cam review, and CCTV monitoring.
• Ensured rapid response readiness, protocol compliance, and asset/personnel protection across multiple contracted sites.

HiSET GED - Valley View High School (2012-08 - 2014-05)

Valley View High School

Missouri Options Program