Xana Batres

Detail-oriented and customer-focused professional with extensive experience in public facing roles, management, regulatory compliance, and quality verification. Proven track record of evaluating complex documentation against strict standards, managing high-volume workloads with frequent interruptions, and communicating effectively with diverse populations. Skilled at navigating challenging interpersonal situations, maintaining objectivity, and upholding strict privacy and confidentiality protocols.

Press Machine Operator / Quality Inspection at Radiac Abrasives (2023-04 – 2024-10)

• Conducted rigorous quality inspections and measurements using precise measuring tools (calipers) to ensure items met exact specifications and safety standards before processing.
• Applied detailed operational guidelines and technical parameters, ensuring 100% adherence to organizational and regulatory quality standards.
• Prioritized daily tasks in a fast-paced environment while accurately maintaining production and quality record logs.

Quality & Assembly Technician (Finishing & Casting) at Romac Industries (2022-09 – 2023-01)

• Performed thorough structural and visual data checks against standardized technical specifications to identify errors or defects.
• Participated in continuous compliance and safety training, maintaining a strict record of safety standards, protocols, and protective policies.
• Managed multi-step workflows systematically to keep continuous operations running efficiently without compromising quality.

Operations Specialist / Forklift Operator at Roof Truss Supply (2017-08 – 2020-05)

• Examined and verified raw materials against order specifications for accuracy prior to assembly.
• Executed routine safety inspections, identified hazards, and prepared clear daily operational reports to maintain compliance.
• Maintained focus and accuracy when completing routine administrative and operational logs amidst frequent environmental interruptions.

Assistant Manager at Sonic Drive-In (2005-09 – 2007-07)

Provided high-volume customer service, actively engaging with diverse members of the public to address inquiries and resolve escalated customer complaints empathetically and professionally.

• Interpreted and enforced operating standards, safety policies, and food service guidelines across team operations.
• Managed inventory, staffing schedules, and operational records with high attention to detail and accuracy.

High School Diploma / GED equivalent