Xavier Esquivel

Highly organized and tech-savvy administrative professional with experience supporting government operations, project coordination, procurement, auditing, inventory management, and complex scheduling. Skilled in Microsoft Excel, clerical support, customer service, accounting, and financial processes. Proven ability to manage multiple priorities while maintaining exceptional attention to detail and accuracy.

Experienced in supervising inmate work crews, coordinating projects, and providing administrative support in a government setting. Successfully planned and hosted large-scale catering events for the Governor's Office, Secretary of State, State Treasurer, and other high-profile government functions serving more than 500 attendees. Recognized for strong organizational, communication, and problem-solving skills, with a commitment to professionalism, efficiency, and delivering high-quality results in fast-paced environments.

Office Technician (General) - Dental (CCHCS - Folsom State Prison) - State of California

(2025-09)

• Scheduling: Responsible for the dentist's daily schedule. Schedule dentist appointments for inmates and manage large treatment plans and dental prosthetics.
• Inventory: Assisted Dental Lab Supervisor with ordering supplies for inventory on a quarterly basis.
• Supervising Role: Assist the Dental Lab Industrial Supervisor with supervising incarcerated working persons.
• Payment Processing: Assisted with procurement for Dental Lab. Experience with purchase orders and purchase requests.
• Data Entry & Analysis: Track dentures cases completed per worker on a daily basis through an excel spreadsheet. I also track how many cases are received and completed daily and monthly. Enter data into Dental Lab's monthly production report showing how many cases were received, completed, and pending.
• Communication: Communicate with other prisons via email and over the phone about prosthetic cases status, emailing packing slips, and questions about prosthetics.
• Excel experience: Created multiple automated excel spreadsheets with formulas to track dental lab's incarcerated workers' work progress of how many dentures are completed daily, weekly, and monthly. Created and updated timesheet for incarcerated workers working as dental lab technician trainees for monthly hours for paychecks.
• Budgeting: Created a budget sheet through excel to track Dental Lab's spending for the year of 2025 with the history of purchase orders, quotes, and supply orders.
• Scanning & Auditing: Perform high-volume scanning, auditing, and electronic filing of patient dental records, ensuring all entries meet institutional standards for clarity and placement. Conducting research on patient records to determine eligibility for appointments.
• Meeting Coordination: Organize and facilitate departmental meetings and Dental Subcommittees. This includes preparing agendas and data for Monthly Subcommittee meetings.
• Screening & Intake: Process and track "Request for Services" forms (CDCR 7362 or equivalent), ensuring patients are triaged, seen within compliance, and prioritized based on clinical urgency.
• Process Improvement: Lead or assist in departmental projects aimed at streamlining workflow, such as digitizing legacy filing systems or improving the patient recall process.

Clerical, Customer Service, Sales, Marketing, Training, and Food Handler - Jesse's Getaway Cafe & Catering

(2023-06 - 2025-05)

• Hosted catering services and handled payment processing for secretaries of state, governor's office, and treasuries. Catered meetings and events, including setup, food presentation, delivery within the building, and breakdown as well as clean up.
• Trained new hires on customer service, menu, clerical skills, marketing, and sales.
• Performed clerical tasks such as logging catering requests, assisting with scheduling, organizing receipts/invoices, and managing basic paperwork.
• Maintained inventory by monitoring stock levels, rotating supplies, receiving vendor deliveries, and alerting supervisors to restocking needs.
• Restocked and organized food and beverage stations, display cases, utensils, and supply areas to ensure consistent product availability.
• Provided customer service to state employees, secretaries, treasurer's, and guests in a fast-paced café environment, taking orders, answering questions, and ensuring a positive dining experience.
• Followed food handling procedures, including wearing gloves, maintaining proper food temperatures, and adhering to cleanliness standards.
• Operated the cash register and processed customer payments accurately via cash and card, balanced the drawer, and maintained sales logs.
• Collaborated with team members to ensure smooth daily operations, effective communication, and a welcoming work environment.

Customer service, Waiter, Cashier, and Dishwasher - D's Smoking Pit

(2019-11 - 2022-02)

• Cooperative, Communicative, responsible, accountable, team-player, quick-learner, and extremely helpful and outgoing.
• Backed up kitchen team members during heavy work periods to maximize team coverage.
• Developed great team spirit with other personnel by pitching in and helping with task completion.
• Presented menus to patrons, answered questions about menu items and made recommendations.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Suggested additional items to customers to increase restaurant sales.
• Informed customers about specials, upselling additional food and drink items.
• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Vendor - Vendor for Farmers Market

(2025-03 - 2025-06)

• Assisted marketing business with content for social media.
• Promoted brand awareness through social media, word-of-mouth, and customer loyalty incentives, helping grow a returning customer base.
• Set up and operated a sales booth at local farmers markets, including display arrangement, signage, and point-of-sale setup.
• Provided excellent customer service, engaging with customers, answering product questions, offering samples, and handling feedback professionally.
• Processed cash and digital payments using mobile point-of-sale systems (e.g., Square, Venmo), maintaining accurate sales records and change drawers.
• Managed inventory and restocking, including transporting products, monitoring sell-through rates, and adjusting production levels weekly.
• Ensured compliance with local health and safety regulations, including proper labeling, food handling certifications, and vendor requirements.
• Event Set-Up and Takedown.

AS-T - Business Administration - Sacramento City College

Bachelor's degree - Business Administration (Finance) - Sacramento City College