Staff Officer - Defense Intelligence Agency - Washington, DC
(2023-01)
- Coordinate executive administrative operations supporting senior leadership, managing correspondence, taskings, calendars, and suspense actions.
- Serve as liaison across divisions to coordinate mission requirements and administrative actions.
- Monitor programs, conduct research, prepare responses, and ensure compliance with agency procedures.
- Managed 100+ Defense Attaché Service nomination packages and security reviews.
- Administer quarterly and annual military recognition programs supporting 400 personnel across 50 Defense Attaché Offices.
- Completed 200+ secure classified data transfers across three divisions.
- Developed Excel tracking system for awards across 29 offices; implemented DIA Civilian Achievement Medal process; led staffing survey during reorganization.
- Managed the Defense Attaché Service military nominations program by reviewing, coordinating, and tracking personnel nomination packages to ensure timely processing and compliance with DoD and agency requirements
- Conducted security eligibility reviews and coordinated with security, human resources, military services, and Defense Attaché Offices to verify personnel qualifications and facilitate overseas assignments.
- Served as the primary liaison among internal and external stakeholders, resolving administrative issues, coordinating personnel actions, and ensuring effective communication across multiple organizations.
- Performed secure handling and transfer of classified information while ensuring compliance with intelligence community security policies, records management requirements, and established operating procedures.
Access Control Monitor - New Age Protection
(2021-04 - 2022-12)
- Controlled access to secure facilities through ID verification, inspections, visitor management, incident reporting, and regulatory compliance.
- Provided administrative support and customer service while coordinating with the Special Security Office.
PSE Mail Processing Clerk (Seasonal) - United States Postal Service
(2020-11 - 2021-01)
- Cross-trained across mail operations, operated equipment, maintained inventory accuracy, analyzed reports, and ensured safety compliance.
Customer Service & Cash Operations - Guest Services / Target / Weis Markets
(2016 - 2020)
Progressively responsible customer service positions managing high-volume transactions, inventory, cash accountability, staff training, and customer issue resolution.
- Recognized with four Employee of the Month awards at Weis Markets.
