Xavier Newingham

Dynamic and bilingual hospitality professional with extensive experience in high-volume, upscale casual, and boutique dining environments. Expert in delivering exceptional guest experiences, mastering complex menu knowledge, and optimizing floor flow in fast-paced settings. Proven track record of increasing check averages through strategic upselling and maintaining high service standards.

Committed to leveraging strong communication skills and a team-oriented mindset to provide seamless service in a premier dining establishment.

Server - Rancho Lewis

(2023-07)

• Provide expert food and beverage service in a high-volume, upscale casual destination, consistently maintaining a high-profile floor presence to cultivate local clientele.
• Manage complex seating and table turnover strategies to maximize guest flow and restaurant profitability.
• Utilize deep knowledge of F&B operations to guide guest choices, ensuring a personalized and elevated dining experience.
• Act as a lead team member, mentoring junior staff on service standards and standard operating procedures.

Lead Server / Events Specialist - Post House Inn

(2021-05 - 2023-07)

• Executed daily restaurant and bar service for a boutique inn, ensuring consistent, high-quality customer engagement and efficient outlet performance.
• Coordinated and served private dining events and full buyouts, including weddings and corporate functions, in the Rose Room.
• Maintained meticulous attention to detail in order accuracy, timing, and guest satisfaction for special occasions and high-stakes events.
• Collaborated with the team to implement new training initiatives that improved staff retention and service consistency.

FOH Manager - Five Loaves Cafe

(2019-09 - 2021-04)

• Delivered seamless service in a fast-paced environment, maintaining consistently high guest satisfaction scores and positive feedback.
• Mastered and utilized multiple POS systems (Toast, Aloha) to ensure accurate order entry and efficient payment processing.
• Bridged communication between FOH and BOH teams to ensure smooth workflows and timely delivery of orders.

International Business Certification - Business Management - Trident Technical College (2021-01 - 2022-09)