Xenia Ruiz

Dedicated and highly experienced Medical Assistant with over 22 years of comprehensive clinical and administrative experience in pediatrics, urgent care, family practice, internal medicine, OB/GYN, mental health, and specialty care settings. Proven ability to deliver compassionate, patient-centered care while supporting physicians and healthcare teams in fast-paced, high-volume environments. Skilled in patient intake, vital signs, immunizations, injections, EHR documentation, scheduling, insurance verification, and clinical procedures.

Strong background in both front and back office operations with extensive experience using EPIC, Cerner, and electronic medical records systems. Recognized for professionalism, reliability, strong communication skills, and the ability to build trust with diverse patient populations and families. CPR/BLS certified and fluent in English and Spanish, with a strong commitment to quality patient care, teamwork, confidentiality, and healthcare excellence.

Medical Assistant – Pediatrics - John Muir Physician Network - Walnut Creek, CA

(2005-01 - 2024-08)

• Provided high-quality pediatric care for newborns, children, and adolescents in a busy outpatient setting
• Assisted physicians with examinations, immunizations, developmental screenings, and clinical procedures
• Performed patient intake, vital signs, chart updates, and EMR documentation
• Prepared exam rooms, maintained sterilization standards, and ensured infection-control compliance
• Educated patients and families regarding treatment plans, medications, and follow-up care
• Supported pediatric urgent care coverage as needed in high-volume clinical environments
• Built strong relationships with patients and families through compassionate and culturally competent care

Medical Assistant – Pediatrics - Kaiser Permanente - California

(2026-03)

• Provide clinical and administrative support in a fast-paced healthcare environment serving pediatric and adult populations
• Perform patient intake, vital signs, screenings, documentation, and appointment coordination
• Assist providers with procedures, treatments, and patient care management
• Maintain accurate electronic medical records using EPIC
• Support patient flow and ensure efficient coordination between patients, providers, and healthcare teams
• Deliver professional, patient-centered care with strong attention to safety and confidentiality

Medical Assistant – Special Needs Services - Regional Center / 24 Hour Home Care

(2025-06)

• Provide individualized care and support for children with autism and neurological/developmental conditions
• Assist with daily living activities, behavioral support, emotional regulation, and safety monitoring
• Collaborate with families to maintain structured and supportive care plans
• Encourage independence, communication skills, and social development

Medical Assistant – Pediatric Urgent Care - Pediatric Urgent Care (After Hours) - San Mateo, CA

(2025-11)

• Support urgent care services for infants, children, and adolescents in high-acuity settings
• Perform point-of-care testing, patient intake, vital signs, and medication administration
• Assist physicians during examinations and procedures
• Administer injections and treatments as ordered by providers
• Provide bilingual communication and translation support for Spanish-speaking patients and families
• Maintain efficient patient flow while delivering compassionate, quality care

Medical Assistant Diploma - Everest College (1999 - 2000)

Coursework - Child Development & Psychology - Diablo Valley College (2018 - 2018)

RN Program Prerequisites – In Progress - Diablo Valley College