Xing Qin Ma

My name is XingQin, and I have been working in the housekeeping and food service industry for 3 years.

Housekeeping Attendant June. 2022 - Present

Hyatt Regency | Seattle WA, USA

• Follow established cleaning procedures and protocols, including infection prevention and control measures
• Report any maintenance or repair needs to the appropriate personnel
• Restock and maintain supplies and equipment as needed.

Four Season Hotel | Seattle WA, USA

• Cleaning lobbies, elevators, public restroom areas, employee locker rooms, guest corridors, and other rooms division areas
• Assist other room attendants regarding moving beds as well as moving other furniture in the building
• Carries out any other related duties as specified by the Housekeeping Management Team
• Keeps all-villa sidewalks/patio areas are neat, swept, and mopped depending on the surface
• To carry out any other cleaning duties as specified by my manager
• Works harmoniously and professionally with co-workers and hotel employees

Lotte Hotel | Seattle Wa, USA

• Monitor and maintain housekeeping supplies
• Observe and report any potentially hazardous situations
• Collect linen to assist with laundry
• Adhere to safety and hygiene guidelines

Approach tables to take food and drink orders accurately and efficiently. Answer any questions regarding menu items, ingredients, or special dietary needs. Provide recommendations if requested.

Best Buffet|Portland, Oregon

• Deliver orders promptly and accurately to the appropriate tables
• Ensure that the food is presented well and matches the guests' requests
• Providing exceptional customer service by interacting with guests in a friendly and professional manner, ensuring their needs are met throughout their dining experience 

Phlebotomy Training Specialist |Phlebotomy state certification July 12, 2021- July 29, 2021

Seattle Central College  Sept 2012- June 2014