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Store and team leader with a strong focus on employee coaching, development, and frontline team engagement. Known for elevating brand experience, supporting key performance metrics, and delivering exceptional customer experiences through hands-on leadership and strong partnerships with store and district leaders. Passionate about building high-performing teams, strengthening store execution, and creating a culture of accountability, service, and growth.

Paraeducator - Fawn Hallow Elementary School - Monroe

(2024-06)

• Support daily classroom operations and assist with student onboarding into classroom routines and activities
• Maintain a safe, organized environment while responding to student needs with professionalism and care
• Collaborate with teachers and staff to support communication, scheduling, and day-to-day administrative needs
• Assist with documentation, recordkeeping, and coordination related to student services

Administrative Aide/Attendance Monitor (LEAP program) - Barnum School - Bridgeport

(2022-04 - 2024-06)

• Monitored records in PowerSchool and maintained accurate, up-to-date attendance data
• Handled employee- and family-facing communication with professionalism, discretion, and excellent customer service
• Provided clerical support including phone coverage, note taking, meeting support, translation, and document organization
• Collected and organized records and followed up on attendance-related concerns in a timely manner
• Supported the administrative team with daily operations and coordination of student support services

Bank Teller - Newtown Savings Bank - Shelton

(2021-03 - 2022-04)

• Delivered customer service and resolved account questions in a fast-paced banking environment
• Processed cash and check transactions accurately while maintaining confidentiality and attention to detail
• Supported daily branch operations and account maintenance tasks

Store Manager - Levi's - New York

(2007-02 - 2010-10)

• Oversaw daily store operations, scheduling, hiring, interviewing, and new hire orientations
• Recruited and onboarded qualified candidates to support business needs
• Monitored employee performance, development, and inventory controls
• Partnered with staff to maintain efficient operations and strong team communication

Customer Experience Manager - Banana Republic - Lake Grove

(2005-05 - 2007-02)

• Managed daily operations, sales performance, and customer experience initiatives
• Scheduled payroll and supported staffing decisions to meet business needs
• Identified talent and supported training and product knowledge development

Assistant Store Manager - Victoria's Secret - Huntington

(2000-01 - 2003-06)

• Managed and supervised staff while supporting daily operations, scheduling, and customer service standards
• Assisted with hiring, interviewing, onboarding, and training to build effective teams
• Helped track employee performance, maintain communication, and support a positive work environment
• Coordinated task completion and issue resolution in a fast-paced, high-volume setting

Assistant Head Coach - Nike - Deer Park, NY

(2010-10 - 2011-11)

• Supported team staffing, scheduling, and day-to-day people operations in a fast-paced retail environment
• Assisted with coaching, employee development, and product knowledge training to improve performance
• Helped monitor workflow, communication, and team engagement to maintain a positive work environment

Associate - Business Administration - Business Management - Briarcliffe College (2002)