Yash Dwivedi

Performing HIPAA data regulations audit Ensured compliance with regulations for addressing the timeliness and quality of care for veterans in need of medical care concerns Engaged with risk management function to suggest changes to policy that would improve patient outcomes and improve compliance activities

[Title Needed] at Dept. of Veterans (2022-05 – Present)

• Performing HIPAA data regulations audit
• Ensured compliance with regulations for addressing the timeliness and quality of care for veterans in need of medical care concerns
• Engaged with risk management function to suggest changes to policy that would improve patient outcomes and improve compliance activities
• Engaged with and interviewed patients to assess their care was being administered in a timely manner
• Conducted assessments on the accuracy of patient billing and currently supporting methods to improve billing processes

Loan Servicer at Quicken Cash (2021-03 – 2021-06)

• Ensured compliance of lending operations with regulatory requirements and policies
• Monitored credit worthiness of borrowers and preformed risk management analysis for each borrower
• Performed risk management analysis for the lending portfolio as a whole
• Collaborated with Risk & Compliance to review and develop current risk management processes and procedures
• Implemented credit risk policy changes
• Provided due diligence analysis for new lending opportunities
• Provided support to audits of lending and credit risk management practices

Delivery Logistics Analyst at Rapid Logistics (2020-08 – 2021-03)

• Performed audit of warehouse procedures using data from multiple sources; RFID tagging & tracking
• Conducted process efficiency and cost reduction analyses which resulted in an annual cost reduction of 6.2%
• Reconciled customer claims with orders and warehouse shipping data to provide insight into inventory shrink, deter fraud promote operational excellence
• Organize data from each tot with its region

Customer Service Representative at Norm Reeves (2020-04 – 2020-08)

• Scheduled service appointments
• Advised customers relating to different car services offered at the dealership

Case Manager at The JLF Firm (2020-01 – 2020-03)

• Performed records and information procedure audits periodically
• Performed filing compliance activities; ensured briefs and filings complied with all required documentation and procedures
• Ensured records retention complied with regulations and legal requirements of the state of California
• Interviewed clients to assess their needs and clarify their understanding of legal processes and proceedings
• Ensured documentation was recorded
• Met with clients to sign documents relate to DMV, Insurance, and other legal documents
• Presented case updates to clients with clear explanations on the results of their proceedings

Customer Service at TTEC (2019-08 – 2019-11)

• Answered inbound calls for Bank of America customers
• Assisted customers with banking experience

Courtesy Clerk at Stater Bros (2017-10 – 2018-12)

• Help customers search for products in the store

Small Claims Clerk at City Loan (2016-12 – 2017-08)

• Focused carefully on skip trace client's information via Experian and prepared summaries on Individual files
• Prepared files for each courthouse in its own county

Cyber Security Certification – California State University, Long Beach

Bachelors of Science in Criminal Justice Administration – University of Phoenix

Paralegal Certification – Branford Hall Career Institute