Yolonda Pugh

Over 17 years case management and instructional experience seeking new opportunities to leverage and implement my knowledge, skills, and abilities. Accustomed to delivering high quality performance and professionalism into daily operational tasks and activities. Looking for a position to grow my knowledge, skills, and experiences and add to the overall success of the team and business.

Teacher's Aide - Caddo Public Schools

(2025-01 - 2025-12)

• Demonstrated exceptional classroom management skills, ensuring good behavior of all students
• Maintained communication with parents to inform them on their child's behavior and progress
• Coordinated lesson plans with age-appropriate curriculum and planned educational activities

SSVF Case Manager - Elle Foundation

(2023-01 - 2024-12)

• Served role as Case Manager for homeless veterans with different socioeconomic disadvantages such as homelessness, job loss, drug addiction, evictions etc.
• Provided government assistance which funded many of their needs rather rental assistance.
• Deposited payments, household goods and/or moving expenses.

Teacher – ISS Facilitator – Inclusion Aide - Caddo Parish School Board

(2007-01 - 2022-12)

• Served role as a Behavior Interventionist for Special Education students with different behaviors such as dyslexia, artistic, and autism.
• Provided supervision for students who were assigned to the In-School Suspension classroom.
• Taught Pre-K Autism, 6th and 8th grade students, while engaging them in classroom discussions to assure all students comprehend the lesson plan.
• Demonstrated exceptional classroom management skills, ensuring good behavior of all students.
• Maintained communication with parents to inform them on their child's behavior and progress.
• Coordinated lesson plans with age-appropriate curriculum and planned educational activities.

Case Manager – Advocate - Caddo Community Action Agency

(2016-01 - 2017-12)

• Worked closely with Advocates and parents to aid with researching information, answering telephone calls, and developing core job skills and career.
• Managed and supervised Teachers and students to ensure full adherence of rules and guidelines.
• Communicated with prospective families to encourage enrollment students into the Head start program.

Professional Caregiver - Carolyn Spurlock

(2014-01 - 2015-12)

• Provided professional patient service to ensure and maximize patient satisfaction, while caring for all patients, documenting patient's information, and implementing established plan-of-care.
• Aided patients with daily living activities, medication administration, and day-to-day needs.

Direct Care Worker - Evergreen Life Services

(2013-01 - 2014-12)

• Served role as a Certified Medication Aide to assist with medication administration for patients.
• Assisted patients with daily living activities such as personal hygiene in a professional manner.
• Worked closely with doctors and fellow nursing staff during the execution of treatment plans, while educating patients and their family members about patient's condition and plan of care.
• Prepared patient records and charts, updated medical reports, and completed various documentations.
• Adhered to HIPAA compliance and regulations by ensuring information are kept confidential.
• Delivered exceptional clinical skills by assessing vital signs, conducting lab draws and glucose checks, overseeing patient's fluid intake/output, and providing high quality patient care.

Masters of Science Degree - Leadership - Grand Canyon University

Bachelor of Science Degree - Applied Management - Grand Canyon University

Associate of Science Degree - Human Services - Southern University at Shreveport