Yonatan Teshome

Electrical and Computer Engineering graduate targeting an entry-level technical pre-sales / inside sales engineering role. Pairs hands-on technical support and troubleshooting with real customer-facing sales and discovery experience—running discovery calls and demos for eCommerce clients and translating complex detail into clear recommendations. Salesforce-certified and an active Pre-Sales Collective member, eager to master flow measurement instrumentation and support customer application needs across the sales cycle.

Independent eCommerce Solutions Consultant at Feather Your Nest (2026-02 – Present)

• Own the full discovery-to-demo cycle: run 50+ discovery calls and live product demos with small-business owners to understand their operations and validate that a proposed solution fits their workflow before building.
• Translate client goals into technical solutions—building Shopify automations such as an aged-inventory workflow that auto-flags and marks down slow-moving products, eliminating manual tracking and repetitive day-to-day tasks.
• Led website renovation to improve customer experience and support higher conversion and sales.
• Grew to 3 active Austin-area clients through outbound outreach and owner referrals, qualifying new businesses and tailoring technical recommendations to each store's needs.

Equipment Checkout Technician at UT ECE Department (2024-08 – 2026-05)

• Provide front-line technical support to 100+ engineering students daily, diagnosing engineering lab equipment, test instruments, and technical systems while translating complex fixes into clear, customer-friendly guidance.
• Coordinate requirements across students, professors, and TAs, ensuring the right equipment is selected, prepped, and available ahead of each lab.
• Drove a process-improvement initiative: built an inventory tracking system for 500+ tools that reduced misplaced items by 43%.

On-Demand Retail Sales Associate at Reflex (2023-06 – Present)

• Sell and recommend products in fast-paced, customer-facing environments across 10+ retail brands, qualifying customer needs and adapting quickly to new products, POS systems, and buyer profiles.
• Advanced to frontline sales on the strength of customer engagement, operating POS and helping teams consistently exceed $60K+ daily sales targets.
• Launched Skims' first Austin store after being selected for the assignment, building backroom-to-floor processes that improved product flow and readiness.

Data Analyst Intern at Horizon Bank (2024-05 – 2024-08)

• Analyzed 1,000+ customer accounts in SQL and Excel to flag closure and reactivation candidates, making data-driven recommendations that preserved high-value customer relationships.

B.S. in Electrical and Computer Engineering – The University of Texas at Austin (2026-05)