Yvette L. Cook

Human Resources professional with extensive experience supporting employee relations, performance management, recruitment, HR operations, and organizational processes across corporate, healthcare, higher education, and federal environments. Known for building strong relationships, advising leaders through sensitive HR issues, and improving workflows that enhance employee experience and operational efficiency. Trusted partner skilled in handling confidential matters, navigating complex situations, and supporting employees and managers with clarity, fairness, and professionalism.

Human Resources Specialist - Department of Veterans Affairs - Oklahoma City, OK

(2023-03)

Serve as a primary HR partner to leaders and employees, supporting employee relations, performance issues, workplace concerns, and policy questions.

• Help leaders navigate difficult conversations, document workplace issues, and address conduct or behavior concerns in a supportive, policy‑aligned manner.
• Assist with performance management, including coaching leaders on expectations, documentation, and performance conversations.
• Support conflict resolution by listening to employee concerns, analyzing situations objectively, and recommending fair and practical solutions.
• Guide managers through leave policies, attendance issues, reasonable accommodations, and sensitive employee situations.
• Manage full‑cycle recruitment including drafting job postings, screening applicants, interviewing, and coordinating offers and onboarding.
• Maintain accurate employee records, ensure compliance with internal policies, and strengthen HR communication and consistency.
• Improve HR workflows by refining processes, documenting steps, and communicating clearer expectations to employees and supervisors.
• Build strong, trust‑based relationships with employees at all levels by providing calm, professional, and timely HR support.

Senior Administrative Assistant - Oklahoma City University - Oklahoma City, OK

(2022-09 - 2023-03)

Provided high‑level administrative support to the Provost and academic leadership.

• Managed calendars, coordinated event logistics, and handled complex scheduling needs.
• Prepared meeting agendas, recorded detailed minutes, and ensured follow‑up actions were tracked.
• Coordinated faculty and student events, supporting positive campus engagement.
• Updated university website content and ensured consistency across academic areas.

Human Resources Assistant (Contract) - Northcare via Accel Staffing - Oklahoma City, OK

(2022-05 - 2022-08)

• Processed new‑hire paperwork, verifications, background checks, and onboarding documentation.
• Maintained confidential personnel files, including leave and medical documentation.
• Assisted employees with benefits questions and enrollment requirements.
• Supported new hire orientation and helped ensure a smooth start for incoming staff.
• Provided reliable administrative support across HR functions.

Report Writer (Contract) - Aston Carter - Oklahoma City, OK

(2021-09 - 2022-01)

• Researched zoning, municipal, and regulatory data to generate detailed, accurate reports for client decision‑making.
• Communicated with city and county officials to validate information and resolve discrepancies.
• Managed time‑sensitive deadlines and ensured high‑quality written deliverables.

Administrative Assistant / Auditor – 340B Program (Contract) - OU Medical Center (via Aerotek) - Oklahoma City, OK

(2020-02 - 2020-04)

• Conducted documentation reviews for the 340B drug program to ensure compliance.
• Verified medical and pharmaceutical data across multiple systems.
• Identified issues, organized findings, and provided recommendations to leadership.

Lyft Driver - Lyft - Oklahoma City, OK

(2019-03 - 2020-01)

• Delivered safe, reliable transportation services with strong customer satisfaction.
• Managed navigation, communication, and customer support in dynamic environments.

Certified Behavioral Health Case Manager II - Hope Community Services - Oklahoma City, OK

(2018-11 - 2019-03)

• Supported individuals with behavioral health needs by coordinating services, resources, and referrals.
• Assisted clients with benefits applications including Medicaid and Social Security.
• Helped clients secure stable housing and build long‑term independence.
• Maintained detailed, confidential case files in compliance with HIPAA.

Master of Business Administration (MBA) - Human Resources Management - University of Phoenix

Bachelor of Arts - Liberal Arts - Regis University