Zachary Thomas

Detail-oriented Janitor with experience maintaining over 100,000 sq ft of office space, reducing absenteeism by 15% through improved cleaning protocols. Skilled in floor maintenance, equipment operation, and implementing cost-saving measures that cut expenses by 10%. Recognized for exceptional customer service, teamwork, and commitment to environmentally friendly practices.

Willing to relocate: Anywhere

Janitor Assistant - Emerge Incorporated - Columbia, MD

(2016-02 - 2022-11)

• Maintained a pristine and hygienic environment within a high-traffic office space, reducing absenteeism due to illness by 15%
• Implemented a new cleaning protocol that significantly improved air quality, resulting in enhanced employee wellbeing
• Operated floor buffers, scrubbers, and other equipment to maintain cleanliness of 100,000 square feet of floor space
• Managed inventory of cleaning supplies and equipment, ensuring smooth operations and minimizing downtime
• Exceeded expectations in providing exceptional customer service to building tenants, resolving complaints promptly and professionally
• Collaborated with cleaning team members to ensure efficient and timely completion of tasks, maintaining high facility cleanliness
• Established and maintained a preventative maintenance schedule for equipment, proactively identifying issues and minimizing breakdowns
• Utilized environmentally friendly cleaning practices and products, contributing to building sustainability and reducing environmental impact
• Followed safety protocols and regulations, ensuring a safe and hazard-free work environment for team and building occupants
• Participated in regular training and professional development to stay updated on industry best practices and techniques
• Assisted in developing new cleaning procedures and protocols to enhance efficiency and effectiveness
• Recommended and implemented cost-saving measures in the cleaning department, reducing expenses by 10% without compromising quality
• Received positive feedback from management and building occupants, recognizing the quality of cleaning services provided

Janitor - Emerge, Inc - Silver Spring, MD

(2014-07 - 2022-11)

• Reported equipment malfunctions or maintenance needs proactively, ensuring timely repairs and minimal downtime
• Developed and implemented cleaning schedules aligned with facility operational needs, improving workflow efficiency
• Collaborated with maintenance and security departments to maintain a safe and clean work environment
• Provided excellent customer service to staff, visitors, and tenants, ensuring a positive experience
• Maintained a positive and professional demeanor while interacting with staff, tenants, and visitors
• Maintained a clean and organized work area, adhering to established standards of cleanliness
• Prepared and maintained all cleaning supplies and equipment, ensuring optimal functionality and readiness
• Adhered to safety protocols, including proper handling of hazardous cleaning materials, to ensure workplace safety
• Developed and implemented a comprehensive cleaning and sanitation plan, reducing absenteeism due to illness by 15%
• Demonstrated attention to detail and adherence to specific cleaning instructions, ensuring high-quality results
• Responded promptly to emergencies such as spills and accidents, minimizing disruptions and maintaining safety
• Cleaned and maintained an 80,000 sq ft facility efficiently, ensuring a hygienic and organized work environment

Environmental Health & Science - Suitland High School (2007-08 - 2013-07)