Zakyia Walker

Professional with experience in security operations, customer service, and retail management. Skilled in critical thinking, leadership, and data analysis with a background in business marketing and criminal justice.

Security Officer at Security Rush Solutions (2023-07 – 2025-08)

Observing main gate, watching CCTV cameras, writing up incident reports, and greeting/directing guest.

• Observed main gate and monitored CCTV cameras
• Wrote incident reports
• Greeted and directed guests

Security Officer at Allied Universal Security (2022-07 – 2023-07)

Observing, Patrolling, and completing daily task such as using a work phone to collect information on assigned routes we were walking and reporting the locations as well.

• Conducted observation and patrol duties
• Collected information on assigned routes using work phone
• Reported locations and completed daily tasks

Cashier at Jimmy John's Sandwiches (2020-03 – 2020-07)

Greeting customers, Making fast and accurate sandwiches, providing world-class customer service by taking orders and holding payments, and maintaining the cleanliness and organization of the restaurant.

• Greeted customers
• Made fast and accurate sandwiches
• Provided world-class customer service by taking orders and processing payments
• Maintained cleanliness and organization of restaurant

Security Guard at Allied Universal (2020-08 – 2021-02)

Observing, conducting regular patrols, monitoring surveillance systems, responding to emergencies, enforcing rules, and documenting incidents by writing reports.

• Conducted observation and regular patrols
• Monitored surveillance systems
• Responded to emergencies
• Enforced rules and regulations
• Documented incidents through written reports

Cashier/Sales Associate at Rainbow Shops Clothing Store (2021-07 – 2022-07)

Greeting customers, assisting with product selection, processing transactions on the cash register, maintaining the stores' appearance by stocking and organizing shelves, and performing various tasks like tagging merchandise and controlling inventory.

• Greeted customers
• Assisted with product selection
• Processed transactions on cash register
• Maintained store appearance through stocking and organizing shelves
• Tagged merchandise and controlled inventory

High School Diploma in Digital Media – Percy L Julian High School (2015-08 – 2018-06)

Some College in Business Marketing – Harris Stowe State University (2018-01 – 2019-12)