Zaynab Itunu

Certified System Administrator with 2+ years' experience in implementing ServiceNow processes and functions, requirement gathering, testing, and administering ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.

Certified System Administrator with 2+ years' experience in implementing ServiceNow processes and functions, requirement gathering, testing, and administering ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.

• Certified System Administrator (CSA)
• BSc Mass Communication: Public Relations & Advertising, Babcock University (3.1 GPA)
• Basics of Scrum, Agile and Project Management (Udemy)