Zeba Fatima
Senior Data Analyst – Factset
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About
Certified Senior Data Analyst with over 3+ years Skilled investment management, accounting, and cost management. Certified in Financial Analysis and Management, adept with Microsoft Office Suite, and social media management. Proven track record in delivering financial insights, fostering growth, and ensuring compliance. Quick to adapt to new software and techniques.
Experience
Senior Data Analyst – MBA Financial Analyst - Elevance Health - Hyderabad, India
(2020-12 - 2023-08)
Project Factset - Factset Administrator
- Served as a Senior Data Analyst with over 3 years of experience, specializing in data management, analysis, and system administration within a fast-paced healthcare environment.
- Ensuring 100% availability of resources up and running.
- Improved the Factset Infrastructure Security posture by implementing security best practices.
- Acted as a FactSet administrator, ensuring seamless data integration, report generation, and maintenance of data quality across multiple platforms.
- Gained hands-on expertise with FactSet, BPM, and M360 tools, leveraging them to streamline workflows and enhance data accuracy and accessibility.
- Collaborated closely with cross-functional teams to deliver actionable insights, drive driven decision-making, and support business strategies.
- Spearheaded process improvements by identifying inefficiencies and implementing data governance practices to optimize system performance and data reliability.
- Demonstrated strong problem-solving and analytical skills by resolving complex data issues and maintaining a high standard of data integrity.
- Provided leadership by training and onboarding 20 new employees for a high impact project, developing comprehensive training materials and ensuring knowledge transfer.
- Partnered with stakeholders to define data requirements, design dashboards, and deliver customized reports tailored to business needs.
- Consistently met project deadlines while managing multiple priorities and maintaining attention to detail in data analysis and reporting.
Senior Data Analyst – MBA Financial Analyst - Elevance Health - Hyderabad, India
(2020-12 - 2023-08)
Internal Projects
- Led a data cleansing initiative, improving CRM data quality, which resulted in a 15% increase in targeted marketing campaign effectiveness and higher customer retention.
- Analyzed customer behavior data, identifying key trends that contributed to a 10% increase in upsell opportunities and revenue generation.
- Delivered training and mentoring to juniors.
- Optimized CRM system features and workflows, reducing customer response times by 20%, leading to enhanced customer satisfaction and loyalty.
- Developed and delivered training sessions on CRM tools, improving data utilization across teams and increasing productivity by 25%.
Business Development and Sales Representative - IIM Incubated - Bangalore, India
(2020-04 - 2020-05)
Internship
- Negotiated contracts and pricing agreements.
- Achieved sales targets and contributed to company growth.
- Prepared sales reports and provided management updates.
- Addressed customer inquiries and provided product/service feedback.
Education
Masters - Business Administration (Financial Analysis) - University of New Haven (2023-08 - 2025-12)
