Zhane Richardson

Collaborated with maintenance and management teams to support smooth daily operations and enhance resident satisfaction Maintained accurate resident records, leasing reports, and property files while ensuring compliance with company policies and housing regulations. Provided exceptional customer service to current and prospective residents, addressing questions, concerns, and maintenance requests promptly.

Leasing Consultant/Assistant Manager - Aulder Property Management, LLC - Myrtle Beach, SC

(2024-09 - 2026-08)

• Collaborated with maintenance and management teams to support smooth daily operations and enhance resident satisfaction
• Maintained accurate resident records, leasing reports, and property files while ensuring compliance with company policies and housing regulations.
• Provided exceptional customer service to current and prospective residents, addressing questions, concerns, and maintenance requests promptly.
• Maintained strong occupancy rates by following up with leads, conducting resident outreach, and using effective sales.
• Managed the leasing process from application through move-in, including processing applications, preparing lease documents, and coordinating required paperwork.
• Conducted property tours, responded to inquiries, and effectively communicated community amenities, features, and availability to prospective residents

Housekeeping Manger - VIAGEM - North Myrtle Beach, SC

(2023-03 - 2024-09)

Supervised and trained housekeeping staff, delegated daily assignments, and maintained high standards of cleanliness and service.

• Conducted inspections of guest rooms and common areas, addressed deficiencies, and ensured compliance with health, safety, and company standards
• Managed housekeeping supplies and inventory, coordinated with maintenance and front-desk teams, and resolved guest concerns promptly.

Assistant Manager of Housekeeping - Vacasa - Myrtle Beach, SC

(2020-08 - 2023-01)

• Assisted the housekeeping manager with supervising staff, assigning daily tasks, and ensuring efficient workflow throughout the property.
• Inspected guest rooms and common areas to verify cleanliness, quality, and compliance with company standards
• Trained new employees, monitored inventory and supplies, and addressed guest requests or concerns professionally

Kitchen chef - Founders national - Myrtle Beach, SC

(2019-06 - 2020-08)

Buffet Server - Pine lakes gulf course - Myrtle Beach, SC

(2019-06 - 2020-08)

Buffet runner - Caption George's seafood restaurant - Myrtle Beach, SC

(2018-12 - 2019-06)

Customer Service Manager (CSM) - Walmart - Myrtle Beach, SC

(2016-04 - 2018-11)

Customer service manger for 2 years

Cashier/Customer Service - Hardee's - Myrtle Beach, SC

(2014-08 - 2016-08)

High school - Carolina Forest High School