Video Security Operator at Becklar (2026-02 – 2026-10)
- Monitored live security camera feeds across a wide variety of commercial, residential, and public-facing sites and premises, maintaining continuous awareness of activity and potential security threats.
- Identified, assessed, and documented suspicious, unauthorized, or criminal activity through real-time video surveillance.
- Used two-way audio systems to issue professional verbal warnings and instructions to individuals engaging in suspicious, unauthorized, or prohibited activity.
- Coordinated with law enforcement and emergency responders, dispatching police when criminal activity or immediate security threats were observed.
- Responded rapidly to active incidents while maintaining composure, following established security protocols, and prioritizing the safety of people and property.
- Managed multiple camera feeds and concurrent incidents, rapidly shifting attention between locations and prioritizing situations based on urgency and potential risk.
- Performed call-center functions including receiving, screening, prioritizing, and responding to incoming calls and incident reports while maintaining professional and clear communication.
- Communicated with clients, site personnel, security teams, law enforcement, and emergency services to relay accurate, time-sensitive information regarding incidents.
- Gathered and communicated essential incident details, including location, nature of activity, individuals involved, and relevant observations from live video feeds.
- Maintained detailed and accurate incident records, documenting suspicious activity, security events, police dispatches, audio warnings, and other relevant actions.
- Followed established escalation procedures and security protocols while exercising sound judgment when determining the appropriate response to observed incidents.
- Maintained professionalism and composure during high-pressure situations involving active criminal activity, confrontational individuals, and rapidly developing incidents.
- Demonstrated strong multitasking, situational awareness, verbal communication, active listening, and decision-making skills in a fast-paced security operations environment
Cashier at Walmart (2023-09 – 2024-04)
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register and POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
- Adhered to social distancing protocols and wore a mask or face shield.
Cashier at Walmart (2024-10 – 2025-07)
Warehouse Associate at Amer Sports (2025-09 – 2026-01)
- Packaged orders accurately for timely shipment to customers.
- Assisted with inventory management and stocked shelves efficiently.
- Operated forklifts to move products safely within the warehouse.
- Maintained a clean and organized work environment for safety compliance.
- Collaborated with team members to improve workflow efficiency daily.
- Conducted regular inspections of equipment to ensure safe operation.
- Followed safety protocols and guidelines during all warehouse activities.
- Communicated effectively with team members on matters related to work assignments.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Labeled containers correctly for product identification purposes.
- Received deliveries, scanned packages, and updated orders in internal database.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Assisted in loading finished goods onto delivery vehicles as required.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
