Zolvyra

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Video Security Operator at Becklar (2026-02 – 2026-10)

• Monitored live security camera feeds across a wide variety of commercial, residential, and public-facing sites and premises, maintaining continuous awareness of activity and potential security threats.
• Identified, assessed, and documented suspicious, unauthorized, or criminal activity through real-time video surveillance.
• Used two-way audio systems to issue professional verbal warnings and instructions to individuals engaging in suspicious, unauthorized, or prohibited activity.
• Coordinated with law enforcement and emergency responders, dispatching police when criminal activity or immediate security threats were observed.
• Responded rapidly to active incidents while maintaining composure, following established security protocols, and prioritizing the safety of people and property.
• Managed multiple camera feeds and concurrent incidents, rapidly shifting attention between locations and prioritizing situations based on urgency and potential risk.
• Performed call-center functions including receiving, screening, prioritizing, and responding to incoming calls and incident reports while maintaining professional and clear communication.
• Communicated with clients, site personnel, security teams, law enforcement, and emergency services to relay accurate, time-sensitive information regarding incidents.
• Gathered and communicated essential incident details, including location, nature of activity, individuals involved, and relevant observations from live video feeds.
• Maintained detailed and accurate incident records, documenting suspicious activity, security events, police dispatches, audio warnings, and other relevant actions.
• Followed established escalation procedures and security protocols while exercising sound judgment when determining the appropriate response to observed incidents.
• Maintained professionalism and composure during high-pressure situations involving active criminal activity, confrontational individuals, and rapidly developing incidents.
• Demonstrated strong multitasking, situational awareness, verbal communication, active listening, and decision-making skills in a fast-paced security operations environment

Cashier at Walmart (2023-09 – 2024-04)

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Operated cash register and POS system to receive payment by cash, check and credit card.
• Greeted customers and answered any questions they had about the store's products and services.
• Helped customers find specific products, answered questions, and offered product advice.
• Issued receipts, refunds, credits or change due to customers.
• Delivered high level of customer service to patrons using active listening and engagement skills
• Trained new team members in cash register operation, stock procedures, and customer services.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Learned roles of other departments to provide coverage and keep store operational.
• Followed company security procedures for handling large sums of money.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Scanned merchandise using point-of-sale system for accurate purchase totals
• Conducted price checks for special orders or discounts as requested by customers.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Resolved customer complaints professionally in accordance with company policy.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate
• Processed customer payments quickly and returned exact change and receipts.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Offered customers carry-out service at completion of transaction.
• Adhered to social distancing protocols and wore a mask or face shield.

Cashier at Walmart (2024-10 – 2025-07)

Warehouse Associate at Amer Sports (2025-09 – 2026-01)

• Packaged orders accurately for timely shipment to customers.
• Assisted with inventory management and stocked shelves efficiently.
• Operated forklifts to move products safely within the warehouse.
• Maintained a clean and organized work environment for safety compliance.
• Collaborated with team members to improve workflow efficiency daily.
• Conducted regular inspections of equipment to ensure safe operation.
• Followed safety protocols and guidelines during all warehouse activities.
• Communicated effectively with team members on matters related to work assignments.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Labeled containers correctly for product identification purposes.
• Received deliveries, scanned packages, and updated orders in internal database.
• Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
• Assisted in loading finished goods onto delivery vehicles as required.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Received and processed incoming shipments, verifying accuracy of items against purchase orders.
• Updated inventory and production information using warehouse management systems and scanner guns.
• Packed and labeled merchandise to prepare for loading and shipment to customers.

High School Diploma – El Reno High School (2018-08 – 2022-05)