Celina López

Versatile professional with over 20 years of experience in administrative management, foreign trade, and education. A graduate of The British Schools with a bilingual (C2) level of English. In recent years, I have successfully pivoted toward digital editorial management and international customer service. I am recognized for my organizational skills, rapid adaptation to new technologies, and the ability to manage high-volume, multitasking environments efficiently.

Independent Editorial Manager - Self-employed - Punta del Este

(2023-01 - 2025-12)

• End-to-end management of on-demand publishing projects.
• Responsible for layout design, proofreading, and cover design.
• Managed logistics, including print coordination and distribution.
• Executed digital publishing strategies, uploading and optimizing eBooks for Amazon Kindle.

Bilingual Customer Service Representative - US-based Company - Remote

(2021-01 - 2023-12)

• Provided high-tier customer support for the North American market.
• Managed three simultaneous live chat sessions, maintaining high KPIs for response time and customer satisfaction.
• Resolved complex inquiries and provided technical support in fluent English.

Administrative Assistant - Customs Brokerage Firm - Uruguay

(2013-01 - 2020-12)

• Served as a direct assistant to the General Manager, handling executive scheduling and communications.
• Managed diverse administrative tasks, documentation, and billing processes.
• Coordinated customs clearance paperwork and logistics.

English Department Secretary & International Exams Coordinator - St. Clare's College - Punta del Este

(2011-01 - 2013-12)

• Led the International Examinations Department, overseeing logistics for Cambridge certifications.
• Facilitated communication between staff, parents, and students regarding academic requirements.

Export Coordinator - Customs Brokerage Firm - Montevideo

(2003-01 - 2008-12)

• Spearheaded the export department, ensuring compliance with international trade regulations and documentation.

Secretary / Receptionist - St. Catherine's School - Punta del Este

(2001-01 - 2003-12)

Store Manager - Import & Retail local - Punta del Este

(1999-01 - 2001-12)

Bachelor in Library and Information Science - Library and Information Science - Institute of Information, UDELAR (2013-01 - 2015-12)

Management Technician - Management - ORT University

Primary and Secondary Education - General Education - The British Schools