Nicolas Bella

Project Manager with 8+ years of experience leading cross-functional, distributed teams across the Americas for US-based clients. Proven ability to manage project scope, schedule, budget, risks, and dependencies while keeping client stakeholders aligned and engaged throughout the entire delivery journey. Experienced facilitating Agile ceremonies, coordinating between Product Owners and delivery teams, and fostering self-organizing team cultures focused on accountability and continuous improvement.

Strong communicator and relationship-builder at all levels of an organization — from developers and testers to stakeholders.

Project Coordinator & Senior Analyst at Glyph Services Inc. (2021-11 – Present)

• Led end-to-end project delivery cycles for a US-based client, managing scope, timelines, and quality across multiple concurrent workstreams
• Facilitated daily standups and sprint-like planning sessions to keep the team aligned on priorities and unblock impediments quickly
• Served as primary point of contact for client communications — translating stakeholder needs into clear, actionable plans for the production team
• Drove continuous improvement by designing and documenting new workflows and automation scripts, increasing team throughput and reducing rework
• Maintained full transparency with the client through regular status reporting, proactive risk escalation, and structured delivery reviews

Project Coordinator & Senior Analyst at TBO (US-based client, Shared Services) (2018-11 – 2021-11)

• Managed full project lifecycle for a US-based client within a shared services model: scoping, planning, execution, QA, and delivery
• Acted as the central coordination hub for a cross-functional, distributed team — tracking progress, managing dependencies, and ensuring on-time delivery
• Applied servant leadership principles to keep the team productive and unblocked, resolving impediments before they impacted delivery
• Adapted plans rapidly to accommodate scope changes and shifting client priorities, maintaining team focus on the agreed Sprint Goal equivalent

Project Manager at Moravia (now RWS) (2015-05 – 2018-11)

Progressive PM roles over 5+ years

• Owned full project management accountability across multiple simultaneous client accounts: scope, schedule, budget, risks, and stakeholder satisfaction
• Led Agile-style delivery cycles with a cross-functional team of coordinators, QA specialists, and production staff distributed across the Americas
• Partnered directly with Product Owners and client stakeholders to maintain a clear product vision, align on priorities, and manage evolving requirements
• Facilitated recurring QBRs and executive-level presentations for US-based clients, building long-term relationships based on transparency and trust
• Championed self-organization within the team: coached team members to take ownership of their commitments and resolve impediments independently
• Drove process optimization initiatives that improved delivery efficiency, reduced risk, and increased client satisfaction scores

Lead / Team Coordinator at Moravia (now RWS) (2013-05 – 2015-05)

• Coordinated daily team operations: task assignment, progress tracking, QA oversight, and internal communications
• Supported the PM in facilitating team discussions, managing backlogs of work items, and reporting on team progress
• Onboarded and mentored new team members, fostering a collaborative and accountable team culture

Systems Engineering – Universidad Tecnológica Nacional (UTN)