Arevik Rogoza
Chief of Staff
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Sobre mí
Chief of Staff with 7+ years of experience acting as a trusted partner to C-level leaders with 7+ years of experience driving execution, alignment, and decision-making in distributed tech organizations of 30–70+ employees. Built scalable operating systems that improved on-time delivery from ~60% to 90%, reduced leadership workload from ~56h to 40h/week, and supported 90%+ retention with 80%+ employee satisfaction. Strengthened product experience by applying psychology-driven UX/UI insights to user flows, interface communication, and product positioning.
Combine strategic execution, leadership enablement, and AI-enabled workflow automation to turn business priorities into predictable outcomes at scale.
Experiencia
Chief of Staff (to CTO) at Gehtsoft USA LLC (2022-06 – Present)
US-based Software Development Company (FinTech, B2B)
- Reduced employee workload from ~56h to a sustainable 40h/week by implementing capacity planning and workload balancing systems, eliminating burnout and stabilizing delivery
- Maintained 90%+ retention and 80%+ employee satisfaction by building structured performance, communication and expectation-setting systems
- Improved onboarding success to 80%+ and reduced ramp-up time by designing and implementing a 30-60-90 onboarding framework
- Increased delivery predictability across 70+ employees by introducing operating cadences, aligned workflows and clear ownership structures
- Enabled faster and more consistent promotion decisions by introducing clear grading, readiness criteria and internal mobility processes
- Reduced leadership friction and decision-making time by acting as a coordination layer across engineering, product and leadership
- Supported CTO in prioritization and trade-offs impacting hiring, delivery and organizational scaling
- Strengthened product experience by applying psychology-driven UX/UI insights to user flows, interface communication, and product positioning
Project Manager at EPN (2020-09 – 2022-05)
FinTech Platform (30+ employees)
- Increased on-time delivery from ~60% to 90% by implementing a hybrid Kanban + Scrum delivery model
- Reduced cycle time by ~25% by restructuring workflows and limiting work in progress
- Reduced unplanned work by ~30% by improving backlog management and planning discipline
- Mentored 2 Scrum Masters into independent team leads within 6 months
Project Manager / Scrum Master at Charisma: Happiness & Health (2019-08 – 2020-06)
Digital Wellness Product
- Improved team alignment and execution consistency by introducing structured communication and planning rituals
- Increased transparency across founders and teams, reducing coordination gaps and delivery issues
Educación
Bachelor's Degree in Psychology – Moscow Institute of Psychoanalysis
Bachelor's Degree in Law – Omsk State University
