Tiffany Bollin

Revenue-focused Account Executive with a strong background in inbound sales, customer success, and digital marketing. Experienced in managing the full sales cycle from initial discovery to closing, with a clear focus on understanding customer needs, building trust, and driving sustainable revenue growth.

Skilled in working with warm leads, conducting consultative sales conversations, and translating complex offerings into clear, value-driven solutions. Strong ability to identify opportunities for upselling and long-term customer development by aligning business goals with tailored strategies.

Complemented by 8 years of hands-on experience in online marketing and copywriting, bringing a deep understanding of conversion, sales funnels, and customer journeys. Proven ability to combine sales and marketing to improve lead quality, increase conversion rates, and support predictable pipeline growth in remote environments.

Native German speaker with fluent English, experienced in working with international clients and remote teams.

Online Marketing & Sales Specialist at Self-Employed (2016-04 – Present)

Built and optimized online funnels for small–mid online businesses, online coaches and digital product brands

• Built and optimized online funnels for small–mid online businesses, online coaches and digital product brands
• Generated ~50–200 qualified leads per month per funnel and improved conversion rates by around 10–30%
• Collaborated directly with founders to refine customer journeys, remove friction and increase sales and retention

Inbound Sales Manager at Wellcosan GmbH (2021-01 – 2025-09)

Managed inbound leads via phone and email, conducting needs analysis and presenting tailored offers

• Managed 50–100 inbound leads per day via phone and email, conducting needs analysis and presenting tailored offers
• Drove revenue growth through upselling and cross-selling, maximizing customer value and conversion rates
• Consistently exceeded sales targets and achieved above-maximum bonus thresholds through high closing performance

Practice manager at a therapy centre and physiotherapist at Centre for Occupational Therapy, Speech and Language Therapy and Physiotherapy (2016-09 – 2022-12)

Conducted consultative client assessments, identified individual needs and delivered tailored treatment solutions in a high-trust, client-facing environment

• Conducted consultative client assessments, identified individual needs and delivered tailored treatment solutions in a high-trust, client-facing environment
• Built and maintained long-term client relationships through clear communication, education and personalized support, driving retention and satisfaction
• Collaborated within a multidisciplinary team of 15 therapists to coordinate care, align on client goals and ensure consistent service quality

Professional Training in Digital Marketing & Online Sales – Tobias Beck Academy (2017-06 – 2019-07)

State-Certified Physiotherapist in Physiotherapy – SRH Hochschulen (2013-09 – 2016-07)