
Veronica Guzman
Administrative Virtual Assistant | Data Entry Specialist | Back Office Operations
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Sobre mí
Bilingual professional with a C2 English level and a background in Modern Languages. I specialize in helping teams stay organized with back-office tasks like data management, research, and administrative support with high precision. My background in international operations and purchasing has given me a very keen eye for detail, making me highly efficient at document verification and data entry.
I thrive in structured remote work environments where I can focus on delivering high quality results. I'm open to remote opportunities and my goal is to provide the reliable support your business needs to run smoothly every day.
Experiencia
International Purchasing Analyst at Camacho Group (2025-07 – 2025-12)
- Managed the entry and coding of new products in the Xcalibur system as well as their categorization according to type and brands to maintain 100% database integrity.
- Handled high-volume manual and system-based purchase order processing for internal requests.
- Optimized categorization of stock lines to streamline salesforce operations.
- Monitored international shipments and organized supplier documentation in files.
- Maintained and updated shipment data records to ensure accuracy and tracking visibility.
Special Clients and Ticket Control Specialist at Laser Airlines (2024-10 – 2025-06)
- Managed complex flight ticketing and international hotel accommodations for crews through travel agencies.
- Coordinated official flight documentation and maintained detailed records of all reservations.
- Performed rigorous verification of invoices to ensure billing accuracy
- Prepared the payment orders for the accounting department.
- Maintained and organized ticket and reservation records using spreadsheets.
Bilingual Purchasing Assistant at Services Oriented to Health and Security (S.O.S) (2018-07 – 2024-06)
- Conducted market research to establish long-term relationships with reliable global suppliers.
- Developed comparative tables with different prices and delivery times tables to support executive decision-making.
- Drafted bilingual correspondence for payment agreements and finalized purchase orders.
- Provided continuous follow-up on orders until successful delivery at destination.
- Organized and tracked the orders and their statuses in a spreadsheet.
Bilingual Call Center Operator at Foi Absolute (2016-10 – 2017-04)
- Provided bilingual customer support regarding health insurance benefits and supplements.
- Gathered information necessary from people that might be interested in the service by phone calls.
- Managed lead generation and data entry for new benefit enrollments.
Educación
Bachelor's degree in modern Languages – Technological University Institute Americo Vespucio (IUTAV)