Dan Vo

Senior Business Analyst & Product Owner with 8+ years of experience across AI platforms, Customer Data Platforms (CDP), digital banking, and enterprise software systems. Combines a Computer Science background with expertise in business process modeling (BPMN), requirements engineering (BRD/SRS), product backlog prioritization, and Agile execution. Expert in leveraging modern AI tools (Gemini, GPT, Cursor, custom BA agents) to automate requirement generation, build rapid technical prototypes, and accelerate product delivery cycles.

Proven track record in orchestrating multi-squad deliveries and bridging complex technical architecture with client business vision.

Fractional Product Owner & Business Analyst at Freelance (2024-03 – Present)

Delivering high-impact product strategy, AI agent architecture, and end-to-end requirement engineering for global enterprise software vendors and high-growth startups across FinTech, HealthTech, and InsurTech verticals.

• Project 1: Global Enterprise Composable Banking Vendor (FinTech)
• Role & Scope: Product Consultant | Next-generation omni-channel digital banking platform unifying retail, business, and wealth banking operations.
• Specification Ownership & BRD Sign-Off: Accountable for driving complex end-to-end specifications to completion within a fixed-date delivery model; authored and secured formal client sign-offs on Business Requirement Documents while aligning UX, Solution Architecture, and Engineering Managers.
• Proxy Product Ownership & Roadmap Planning: Partnered closely with Product Managers on quarterly/yearly roadmap planning, market trend research, competitor benchmarking, and value stream risk mitigation; managed backlog health, scope definition, and guardrails in Jira.
• Adopt vs. Build Analysis & R&D Alignment: Conducted functional gap analysis against OOTB capabilities and quantified "Adopt vs. Build" value trade-offs; managed Change Requests, feature requests, and bug reports directly with core R&D teams.
• Agentic SDLC & AI-Default Workflow: Strategically applied AI tools (Gemini, Claude, GPT) and Agentic SDLC flows to translate stakeholder workshop recordings and unstructured notes into structured BRDs, Epics, User Stories, and Backend tasks - accelerating discovery velocity by ~40%.
• Stakeholder Enablement & Demos: Served as client trusted advisor and functional subject matter expert for Customer Success, Sales, and Solution teams; led interactive Miro workshops, delivered product demos, and advised on product customization best practices.
• Project 2: Healthcare AI & Precision Longevity Ecosystem (HealthTech)
• Role & Product: Senior Business Analyst | Automated clinical intelligence platform delivering "Clinic in a Box" solutions, lab data ingestion, and tailored protocol generation at scale.
• Ecosystem Requirements Engineering: Elicited complex functional requirements and system interfaces for automated lab API ingestion, citation-backed recommendation algorithms, e-prescribing, and wearable device integrations.
• UX & Workflow Optimization: Designed seamless patient-physician interaction workflows and app-based portal UX alongside product designers, transforming medical practices into scalable wellness systems.
• Project 3: Rules-Based Automated Underwriting Platform (InsurTech)
• Role & Product: Product Owner | Centralized risk decisioning hub automating applicant data ingestion, external credit checks, and rules-based risk scoring algorithms.
• Workflow Logic & System Optimization: Served as Product Owner for web application redesign; performed business process gap analysis, defined functional workflows, and aligned wireframes with UX designers.
• Decision Engine Modernization: Streamlined underwriting evaluation speed and decision accuracy by translating legacy manual rulebooks into structured automated engine logic.
• Cross-Engagement AI Workflow Execution: Integrated Claude, GPT, Gemini, and Cursor across all client engagements to perform multi-document BRD synthesis, code inspection, API schema validation, automated edge-case analysis, and custom BA agent deployment—accelerating project setup and backlog drafting velocity by ~40%.

Senior Product Manager (Integration Studio) at Treasure Data (2022-09 – 2024-01)

Treasure Data is a leading US enterprise Customer Data Cloud (CDP) serving Fortune 500 companies with central data ingestion and activation frameworks.

• Product Strategy & Roadmapping: Led product vision, roadmapping, and feature prioritization for the Integration Studio framework, overseeing enterprise data ingestion and activation connectors based on customer feedback and telemetry.
• Data Governance & Compliance: Partnered with security, legal, and engineering teams to enforce international data governance, privacy, and compliance standards (GDPR/CCPA) across core data integration connectors.
• GTM & Telemetry Analytics: Analyzed connector performance telemetry using Kibana and Google Analytics; conducted user discovery interviews and collaborated with Engineering, Sales, and Customer Success squads on technical client onboarding.

Product Owner at EQONEX Group (Nasdaq: EQOS) (2021-09 – 2022-07)

EQONEX Group was a Nasdaq-listed digital asset financial services company delivering compliant cryptocurrency exchange and trading infrastructure.

• Agile Operations Portal: Spearheaded product ownership for the internal Operations Portal System, establishing Agile/Scrum standards, Jira/Confluence structures, OKR tracking, and cross-squad dependency management post-insourcing.
• Fiat On-Ramp & Risk Screening: Designed and deployed a compliant Fiat On-Ramp pipeline integrating PRISM real-time risk screening, automated payment processing, and off-chain transaction batching.
• Automated Rebalancing & Travel Rule: Automated FATF Travel Rule compliance workflows for virtual asset transfers and built an Automated Credit Rebalancing tool to eliminate manual liquidation risk for market makers.

Senior Business Analyst / Product Owner at Success Software & 2WA (2018-01 – 2021-02)

Software consulting and IT outsourcing agencies specializing in enterprise ERP implementations (Odoo), AI products, and BPO automation across SEA.

• Enterprise ERP Solutions: Led end-to-end requirement engineering, BPMN workflows, and deployment for 10+ custom Odoo ERP implementations (CRM, Inventory, POS, VOIP) for retail, logistics, and healthcare clients.
• AI & FinTech Mobile Products: Managed product discovery and functional specs for Snapp! (AI image processing app for identity badges) and OppJar (FinTech social savings mobile app).
• RPA & Document Automation: Designed workflows for BPO document processing platforms incorporating OCR technology and Robotic Process Automation (RPA) to automate high-complexity data entry.

Supervisor / Product Owner at AIA Vietnam (2019-07 – 2019-10)

AIA Vietnam is a subsidiary of AIA Group, the largest independent publicly listed pan-Asian life insurance group.

• Agency Recruitment Mobile App: Launched the Agency Recruitment Mobile App, achieving a 60% user acquisition rate in Month 1 and reducing new agent 90-day turnover rate by 5%.
• Distribution Portal & Partner Integrations: Productized the Agent Distribution Portal and CRM tool; spearheaded API integrations with Phuong Trang Travel Bus for nationwide lead acquisition campaigns.

Integration Engineer / BA at Dicentral (2018 – 2019)

• Built B2B EDI data integrations between supply chain platforms and enterprise ERPs (SAP, NetSuite).

Automation QA / BA at Robert Bosch Vietnam (2016 – 2018)

• Validated ECU automotive software and IoT safety communication systems for Jaguar Land Rover, Honda, and Suzuki.

Automation QA / Android Developer at TMA Solutions & EDUNET (2015 – 2016)

• Built Android UI modules and executed automated testing suites.

B.S. in Computer Science – HCM International University (2013 – 2017)