Kim Phương Phan

High-velocity delivery leader with 3 years of experience managing 300+ activities in fast-paced, deadline-driven environment. Expert in end-to-end coordination, cross-functional stakeholder management, and operational excellence. Proven ability to scale impact, handle complex problems proactively, and drive continuous improvement. Ready to bring operational excellence and growth mindset to multi-channel campaign delivery.

Marketing Executive at ROCHE DIAGNOSTICS VIETNAM (2023-08 – 2026-10)

High-velocity project delivery & Operational excellence; Proactive problem-solving & Continuous innovation; Cross-functional coordination & Stakeholder excellence

• Managed 300+ operational activities over 02 years (key nationwide congress, seminars, webinars, hybrid events and overseas trips) with >95% on-time delivery, on-budget and quality standards.
• Demonstrated exceptional capacity to juggle competing priorities, meet tight deadlines, and maintain quality standards in high-pressure environment.
• Owned full event lifecycle from strategic planning and creative brief development through budget management, vendor coordination, execution, and post-event analytics.
• Managed marketing assets and event collaterals inventory, ensuring proper usage, expiry control and compliance with internal regulations.
• Recognized with "The Spark and Shield Award" (Q2/2026) for bringing breakthrough ideas and proactive problem-solving: sharp attention to detail in risk anticipation, mastery of complex SOPs, and consistently transforming operational challenges into improvement opportunities—turning obstacles into wins.
• Demonstrated a detail-oriented mindset by meticulously assessing operational risks pre-event and resolving unexpected issues rapidly onsite, ensuring a seamless brand experience for attendees.
• Contributed insights to SOP reviews and process improvement initiatives, enhancing team efficiency and operational scalability.
• Earned "The Canalyst Partner Award" (Q1 2026) for exceptional cross-functional collaboration: acted as primary liaison and information hub between Marketing, Sales, and diverse stakeholders in multinational, regulated environment.
• Ensured 100% alignment on objectives, timelines, and deliverables through clear, timely communication.

E–Commerce Admin Intern at PROCTER & GAMBLE (2023-04 – 2023-08)

• Supported e-commerce team with administrative coordination and competitive platform analysis.
• Experienced in monitoring and managing inventory to ensure an efficient commodity distribution system.

Freelancer at FREELANCER (2022-11 – 2026-03)

• Developed SEO-driven content and visual materials for websites and digital channels across fashion, scrap, and mobile industries.
• Delivered +250 content pieces and +150 design works, contributing to traffic growth & brand visibility.

Bachelor of Business Administration in Business Administration – UEH University (2020-10 – 2024-04)