Project Manager & Business Analyst at ANK VN Technology (2026-02 – Present)
- Lead end-to-end software projects from business analysis to delivery, ensuring alignment between business goals and technical implementation.
- Gather, analyze, and document business requirements, user stories, workflows, and functional specifications.
- Collaborate with Product Managers, UI/UX Designers, Developers, and QA teams throughout the Agile development lifecycle.
- Manage project planning, sprint execution, stakeholder communication, risk tracking, and delivery timelines.
- Facilitate requirement clarification, solution design discussions, and cross-functional coordination.
- Drive product improvements through process optimization, user feedback, and continuous delivery practices.
- Support product roadmap planning, release management, and project reporting.
IT Business Analyst & Technical Specialist at GCC Consultancy (2024-04 – 2026-01)
- Analyzed manufacturing business processes (production flow, material handling, and machine operations) to align system workflows with operational needs.
- Gathered and analyzed business requirements, translating them into system workflows and software solutions.
- Participated in requirement workshops and solution discussions to support system configuration and implementation approaches.
- Supported enterprise software implementation and configuration for ALPHACAM and CABINET VISION.
- Conducted software demos, user training, and post-implementation support to ensure effective system adoption.
- Prepared functional documentation, SOPs, and user guidelines to standardize processes.
- Facilitated bilingual (English–Vietnamese) client and internal meetings and prepared Meeting Minutes (MoM) to ensure stakeholder alignment.
- Supported company website development and maintenance, aligning content structure with business and system requirements.
Intern at GCC Consultancy (2023-03 – 2024-03)
- Gained hands-on experience with ALPHACAM and CABINET VISION, supporting CAD/CAM applications and manufacturing workflows.
- Assisted in system support, basic documentation, and internal tools to build a foundation in enterprise software and technical operations.
Founder at Sneaker Drop (2021-12 – Present)
- Specializing in the wholesale and retail of new sneaker models. Always available, free shipping throughout Vietnam and shipping to neighboring areas.
Program Development Intern at CEH IT Service (2024-05 – 2024-07)
- Participated in the development of the first digital platform for Hateco Port's electronic port system. Designed user interface/experience (UI/UX) using Figma. Developed and implemented front-end components using ReactJS and Ant Design.
Freelance Designer at TB Media Group (2021-08 – 2022-06)
- Worked remotely as a freelance video content creator. Produced visual content and YouTube videos; researched creative materials for technology and education media.
Content Developer at Blockchain Work (2022-01 – 2022-03)
- Developed content ideas and produced video materials focused on technology and blockchain-related topics.
- Participated in the conceptualization, scripting, and creation of multimedia content for online platforms.
Video Editor at District 9 Young Pioneer Palace (2019-08 – 2020-08)
- Designed and edited video content for the organization's Facebook and YouTube channels.
- Supported the media team in filming, photography, lighting setup, and sound recording during ceremonies and events.
