Qs Pham

Experienced Warehouse Supervisor with over 7 years of logistics experience, covering warehouse operations, inventory control, process improvement, and team leadership. Demonstrated ability to manage large-scale warehouse operations, enhance efficiency, ensure inventory accuracy, and maintain strict compliance with safety and quality standards.

Warehouse Supervisor at Nippon Express Vietnam (NEX) (2020-01 – Present)

• Lead daily inbound, outbound, storage, and inventory control operations for multiple customer accounts.
• Manage warehouse teams, allocate manpower, and coordinate shift schedules to ensure operational efficiency and productivity
• Management of diverse product categories, including food products, medical devices, cosmetics, electronic components, and temperature-controlled warehouses (cold and frozen storage).
• Coordinated closely with Transportation, Procurement, Planning, and Customer Service teams to ensure on-time delivery and service level compliance
• Served as the primary contact for customers regarding warehouse operations, inventory inquiries, and service-related issues, ensuring timely communication and high customer satisfaction.

Document Staff Leader at Nippon Express Vietnam (NEX) (2018-01 – 2020-12)

Customs declaration and preparation of documents for import and export procedures of all kinds of goods at the request of customers. Co-operating with concerned departments to offer the good services to customers as well as support customers to solve the problem if any.

Electronic and Communication – HCM University of Technical and Education