HR Executive at Palazzo Club (2023-12 – 2026-05)
An exclusive E-gaming club in 5-star hotel with scale of nearly 300 employees
- Manage end-to-end HR administration including SHUI, healthcare insurance, PIT declarations, labor contracts, and personnel records for nearly 300 employees ensuring compliance with Vietnamese labor regulations.
- Handle expatriate documentation including Work Permits, Business Visas, and TRCs.
- Liaise with relevant authorities (Social Insurance, DOLISA, Immigration Department) to ensure timely and compliant processing of employee and expatriate documentation.
- Respond to employee inquiries and develop internal communication materials to improve employee understanding of HR policies, procedures, and workplace updates.
- Oversee uniform management for 300 employees including vendor coordination and inventory control.
- Partner with HR team to organize employee engagement initiatives quarterly/annually.
- Achievement: Promoted from HR Officer to HR Executive within 12 months due to strong performance.
Freelance Recruiter (2023-02 – 2023-11)
- Collaborated with foreign clients and hiring managers in the Beauty and FMCG industry to understand recruitment needs and develop job descriptions.
- Utilized multiple sourcing platforms to identify qualified candidates.
- Acted as a liaison between hiring employers and job candidates to maintain efficient communication.
HR & Freelancer Development Junior Manager at Homenay Platform (2022-07 – 2022-11)
A start-up business providing products (furniture and accessories) and comprehensive services (freelance and renovation) in only one platform
- Coordinated with other departments to deliver leadership training sessions aligned with company development goals.
- Initiated new employee engagement programs to innovate and strengthen internal culture.
- Coordinated payroll processing and HR documentation with internal stakeholder.
- Improved administrative workflows and reduced paperwork by 70% through process improvements.
- Led and executed weekly/annually staff events and activities.
- Achievement: Promoted from Staff to Junior Manager within 5 months due to strong performance.
HR & Freelancer Development Staff at Homenay Platform (2022-02 – 2022-06)
- Assisted HR Manager in branding plan, content creation and administration of 3 social channels of HOMENAY Freelance.
- Built a freelancer talent pipeline with over 3,000 connections.
- Planned and executed full-cycle recruitment processes and onboarding activities.
- Guided 5 interns to develop communication channels and employer branding initiatives.
- Supervised and trained 25 interns in a 3-month internship to familiarize company culture and follow compliance program.
Human Resources Staff at ELAND E&C Vietnam (2020-05 – 2022-01)
Part of ELAND Group, a Korean-invested construction and interior design company.
- Designed internship and training programs for 20 interns.
- Implemented employee engagement projects reaching 99% satisfaction.
- Led 6 interns to research and execute the Leadership Pipeline project with 6 satisfied training classes.
- Partnered with colleges/universities to implement internship programs.
- Managed the onboarding process for 50 new employees and maintained candidate databases.
- Maintained HR documentation and compliance processes.
- Achievement: Led the internship program and achieved 50% intern-to-full-time conversion rate
- Achievement: Best SRA of the month (Reading culture)
- Achievement: Project winner of the week – ELAND Leadership Pipeline
