Tiến Anh Phan

Recent English Language graduate with experience in education, translation, and event support. Strong communication, organization, and problem-solving skills, combined with a fast learning mindset and adaptability. Eager to apply transferable skills to business, operations, sales, marketing, customer service, or international business roles while continuously developing professionally.

Sales Tour Inbound at Hello Asia Travel (2026-07 – 2026-08)

• Consulted international customers via Facebook, Instagram, and WhatsApp and recommended tailored Vietnam tour packages.
• Prepared quotations, followed up with leads, and supported customers throughout the booking process.
• Coordinated with internal teams and local suppliers to ensure smooth tour arrangements.

Language Instructor at Shiny English Edu (2025-09 – Present)

• Designed lesson plans, worksheets, and learning materials aligned with the Cambridge curriculum.
• Monitored students' progress, provided constructive feedback, and maintained effective classroom management.

Translation & Editorial Intern at The Gioi Publishers (2026-01 – 2026-04)

• Translated and proofread historical publication "Hoạt động đối ngoại của VNDCCH thời kỳ 1945–1950", ensuring accuracy in terminology, context, and academic style.
• Researched historical and diplomatic terms to improve translation quality and consistency.

Teaching Assistant at IIG Vietnam (2025-08 – 2026-01)

• Supported instructors in course delivery and classroom operations for B1-level English programs.
• Coordinated communication between instructors and students, ensuring smooth class administration and learner engagement.
• Assisted in preparing teaching materials and managing classroom activities.

Freelance Language Coach at Freelance (2023-01 – Present)

• Provided one-to-one English and IELTS tutoring tailored to students' academic objectives.
• Customized learning plans and tracked student performance through regular assessments.
• Built strong communication, presentation, and relationship management skills by working closely with students and parents.

Bachelor of Arts in Translation and Interpretation – Hanoi University (2022-01 – 2026-01)