Tram Pham

A motivated and creative recent graduate passionate about marketing, event planning, and communications. Possessing strong organizational skills, creativity, and the ability to adapt in fast-paced environments.

Sales & Marketing Assistant, BigBao Bristol Jan 2024 – June 2024

• Assisted in the design and distribution of marketing materials, ensuring brand consistency across all channels
• Promoted daily specials and seasonal menu items, contributing to increased sales through effective upselling techniques
• Supported local marketing initiatives, including event promotion and community outreach, to boost brand visibility

• Successfully increased monthly sales by 20% through the introduction of personalised customer service and targeted upselling techniques, leading to improved customer loyalty and repeat business
• Designed promotional materials, including posters, social media graphics, and videos, to attract new customers and increase follower engagement by 25%
• Collaborated with the management team to create and execute marketing campaigns, including in-store events and special promotions, enhancing the store's brand presence in the local community

Bachelor of Business Management with Marketing

University of the West of England Sep 2023 – June 2024

• Relevant Modules: Virtual Business, Marketing Service and Customer Experience, Business Strategy, and Integrated Business Management Simulation
• Awarded an Upper Second-Class Degree (3.3-3.7/4.0)

• Relevant Modules: Principles of Marketing, E-Commerce, Sales Management, and Project Management
• Archived high distinction in Principles of Marketing (84/100)
• Awarded the “Thanh Nien Tien Tien Lam theo loi Bac” certificate