Vũ Phạm Ngọc

Detail-oriented financial professional with over 6 years of experience in loan processing, executive assistance, and banking operations. Proven ability to conduct financial assessments, analyze loan scenarios, and manage complex applications. I also focused on simplifying administrative tasks to keep daily operations running smoothly.

Loan Processor at Optichoice Co. Ltd (2022-11 – 2026-06)

• Conducted financial assessments and analysed loan scenarios to ensure compliance with Australia bank and lender policies, to assist client with their borrowing capacity.
• Coordinated between clients, lenders, and legal representatives to manage applications from pre-submission through settlement, ensuring strict alignment with SLAs and compliance frameworks.
• Prepared structured documentation and summary reports to support decision-making processes.
• Ensure compliance with internal and external regulatory requirements.
• Achievement: Consistently exceeded quarterly KPI targets throughout 2025, successfully managing the disbursement of AUD $14M+ across 20+ client accounts

Executive Assistant at Greenlife Ideas & Edu Co. Ltd (2021-07 – 2022-06)

• Supported the Director in developing and monitoring annual business and sales plans.
• Consolidated monthly financial and sales performance reports for executive review.
• Tracked departmental KPIs and followed up on strategic initiatives to ensure timely execution.
• Coordinated communication between departments to maintain operational alignment.
• Prepared the contract and quarterly financial reports to company's investor.
• Achievement: Recognised in May 2022 for significant contribution to company development and operational improvement.

Bank Teller at Sai Gon Commercial Bank (2017-09 – 2020-10)

• Processed high-volume daily financial transactions under strict regulatory standards, maintaining operational accuracy and risk control.
• Monitored customer documentation and operational records to ensure compliance with internal risk control and auditing standards.
• Provided exceptional client support, resolving inquiries quickly and professionally to ensure service quality.
• Coordinated across departments to resolve discrepancies and maintain high service standards.

Bachelor's in Business Administration – Da Nang University of Economics