Hằng Trà

Detail-oriented professional with experience in sales administration, order processing, and customer support. Skilled in handling contracts, quotations, and client relations to ensure smooth order fulfillment. Holds a Bachelor's degree in International Finance from Foreign Trade University. Eager to grow in operations and customer management.

Sales Admin cum Sales at Art Fabric Vietnam Co.,Ltd (2025-01 – Present)

Handled sales administration and sales associate responsibilities including document management, customer development, and sales support.

• Handled sales documents (PO, SC, contracts, payment requests)
• Ensured timely order delivery and prepared quotations
• Managed accounts receivable and debt collection
• Resolved order issues and coordinated sample orders
• Improved on-time delivery rate to 90% by coordinating logistics and suppliers
• Developed new customers via email and internal software
• Identified client needs and offered tailored product solutions
• Maintained and strengthened relationships with existing customers
• Supported negotiation and closing of sales deals

Sales Administration at Carbon Credit Trading Platform ASEAN (2023-01 – 2024-12)

Managed sales administration including contract drafting, quotations, and client engagement for carbon credit trading.

• Drafted and managed contracts, NDAs, MOUs
• Prepared quotations and sales invoices
• Negotiated client contracts and closed deals
• Supported sales team in client engagement, data sourcing, and advisory services
• Reported business performance to management
• Organized client meetings, workshops, and Carbon Credit seminars

Intern – Procurement Team at Nature Gift Pharma Co.,Ltd (2022-01 – 2023-12)

Supported procurement team with import/export documentation, logistics coordination, and payment processing.

• Prepared import/export customs clearance documents and coordinated with agents
• Scheduled pickups with shipping lines and managed logistics
• Processed payments for agents, shipping lines, and factories

Bachelor in International Finance – Foreign Trade University (2020-01 – 2024-12)