Sla - 4+ job offers

Job Purpose This position will report into the BluNOVA AWS Service Manager and will support in the monitoring and management of BluNOVA’s AWS and application environment including first line business support, in-line with Blue Label support policies and objectives. Key Responsibilities Triaging emer

Dedicated IT Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN’s 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an e

Momentum

Role Purpose Monitor, analyse, and assure performance against Service Level Agreements (SLAs) and Turnaround Times (TATs) across Contact Centre and Back-Office operations. Provide decision-grade insights, variance attribution, and corrective action plans to maintain member/provider commitments, regu

NEXCO

We are seeking a skilled and reliable SLA Security Technician to install, maintain, troubleshoot, and repair a range of electronic security systems in line with Service Level Agreements (SLAs). The successful candidate will be hands-on, technically competent, and capable of working independently whi