Abdul-Malik Williams
Motivated and responsible individual with a strong work ethic and a passion for growth
About
I am a motivated and responsible individual with a strong work ethic and a passion for growth. I bring energy, teamwork, and a willingness to learn to every opportunity I pursue. With experience in both customer-facing and physically demanding roles, I have developed resilience, people skills, and the ability to adapt quickly in any environment.
Experience
Customer Service Agent - Teleperformance
(2026-03 - 2026-09)
- Provided excellent customer service to UK/US clients
- Handled customer queries and solved problems efficiently
- Conducting effective research to ensure the customer was assisted correctly
Sales Consultant - Unlimited
(2025-02 - 2025-06)
- Engaged customers with product knowledge and excellent service
- Achieved monthly sales targets and contributed to team goals
- Handled customer queries and provided tailored solutions
Academic Tutor - YearBeyond Alumni
(2025-08 - 2025-11)
- Provided academic support to learners
- Assisted students with subject understanding and coursework
- Supported positive learning habits
Builder Assistant - Construction Industry
(2022-02 - 2023-01)
- Assisted artisans with general tasks on-site
- Performed physical labor and ensured site cleanliness and safety
Cleaner - Cleaning Company, Cape Town - Cape Town
(2023 - 2023)
- Temporary role during city events and functions
- Maintained high cleanliness standards in public and private venues
Education
Grade 12 - Bonteheuwel High School (2024)